The WiFi went out a couple times but otherwise very nice stay!
Luis
Luis (9 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Joseph K
Joseph K (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
uday
uday (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Very impressed with the set up in the room, had everything you need for a family or business trip. super clean and staff very friendly and helpful is a plus.
Aradi
Aradi (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Eugenio J
Eugenio J (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Cruz
Cruz (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
It was in a perfect location, and ofered the things we needed. 2 out of the 7 days we stayed the housekeeping was slow to clean the room, and our room door was kind of beat up, but for the reason we were there it worked out.
真實旅客
7 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Maintenance required
Almost everyone at this hotel, like us, was there for the US consulate. The rooms were fine and the beds were comfortable. Our first room was dirty and I had to ask for a new room. They were very nice about it and I we were given a new one but the bathroom was filthy. It also had a funky smell.
Our next room was clean (they went in and cleaned it again before we moved) but it also had a funky smell. I realized during the night that the smell was from the air conditioner and it only got worse as the air conditioner needs to run all night or it gets too hot. When I asked about it, the immediately came and swapped it for a clean one. The maintenance person new exactly what the problem was (mildew gathering in the tubing) and said they have to be periodically cleaned. With a smell that powerful, it shouldn't take a guest complaining for the maintenance to be done.
Our safe never worked properly even after getting someone to come in and reset it. It was also tiny and couldn't fit any documents. It seems important to have a working safe that can fit documents when everyone is taking their important documents to the consulate. The TVs in both rooms were blue and apparently they also knew that they needed to be replaced.
While I really appreciate how fast the staff took care of things once I complained, our stay wasn't cheap and I feel like I shouldn't have to have been given a dirty room or breath mildew all night.
The shuttle in an area with no sidewalks was a nice feature.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Excelente Servicies , very good location for the migration process.
Jorge
Jorge (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月16日
ANGEL ARTURO
ANGEL ARTURO (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
FRANCISCO J
FRANCISCO J (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Pedro Pablo
Pedro Pablo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Gym and breakfast were highlights
Hotel was lovely. Fantastic breakfast, clean room, nice gym for running and lifting weights.
Juan
Juan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Jaime
Jaime (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
The smell in the room was weird always, maybe air filters dirty. The hotel wasn’t very clean as well as the pool. They had good breakfast.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
adolfo
adolfo (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
I was worried about coming to Ciudad Juárez but being inside this hotel made me feel very safe at night!