poterpet'.
Everything is very beautiful - chandeliers, carpets, paintings.
But we waited almost 20 minutes for coffee for breakfast, and somehow the bread suddenly ran out.
The TV in the room could not be turned on with the remote control.
Setting the water temperature in the shower was also not easy.
But this is Venice, you can be patient.
Ekaterina
Ekaterina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Välj detta hotell
Första gången i Venedig, kunde inte förvänta mig ett bättre förslag att bo, det var centralt och ett bra ställe att bo på, skulle gärna bo här igen
Jean Paul
Jean Paul (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Amazing stay. Very good location , close to everything, but not crowded.
Great choice on the breakfast.
I liked the small garden and terrace. Especially in the morning for a cup of coffee and breakfast.
Anna
Anna (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Bel établissement, bien situé malgré tout…
Séjour convenable. Mais certains points de restauration et de services ne sont pas proportionnels aux tarifs appliqués…!
Pascal
Pascal (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月24日
Disappointed
We were both very much looking forward to our last night of a very special trip around Europe. One gentleman at reception was very friendly and helpful. The other gentleman made no acknowledgment.
We were taken to our room by a helpful porter. But was disappointed that the walk to our room was via cupboards, with doors left open. There were also stairs leading to the room, which were not mentioned on the booking. Once inside the room which was beautiful, but incredibly small and the carpet was not clean.
Breakfast was exceedingly disappointing. The staff appeared overwhelmed. Whilst guests were having to eat in the entrance hall at coffee tables, due to the limited table space within the dining room.
The hot breakfast items had ran out by 8.45am and not replenished. Breakfast was due to finish at 10.00am.
We have stayed in many places in the city and this has been the most disappointing considering the high reviews.
Michaela
Michaela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
A Palazzo!
This was definitely an amazing experience. We asked to be picked up at the airport and we had Gianluca helping us with the luggage, driving us to the port and even suggesting a couple places to eat in Venice. We arrived right at the cront of the hotel by water taxi, the people at the reception were awesome, we had dinner at the restaurant there and it was a wonderful and delicious experience too. The room, tho most luxurious and quiet. For breakfast they have a beautiful patio, and the quality of everything was incredible. We needed to check-out a little late and they offered a couple of hours free of charge.
We will be coming back for sure.
Guillermo
Guillermo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Great location and beautiful hotel
beautiful hotel and excellent location. Wonderful service and clean hotel.
winnie
winnie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Beautiful Venice
The hotel was easy to find and the front desk was very welcoming. We received a complimentary room upgrade and bottle of Prosecco. The room was a bit dated and dark for our taste, but it was comfortable for a couple. The breakfast is good, not great, and the bar was open until 10:00. The outdoor patio and common areas of the hotel are beautiful. Not sure if we'll stay here again when we're in Venice..
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
First Class treatment.
Paul
Paul (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
Maria
Maria (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
This property is gorgeous and met all of our expectations!
scott
scott (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月10日
Kamil
Kamil (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
Beautiful hotel . Loved our room which had an extra sitting room
Robyn
Robyn (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Joe
Joe (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Kristen
Kristen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Great Experience!
Beautiful hotel! Great service from everyone. The front desk was very helpful with our questions. The breakfast was delicious and the guys made excellent coffee drinks. The room was was well appointed and very clean. When we left, the water taxi pulled right up to the hotel entrance and the front desk gentlemen walked us all the way out.
rodney
rodney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
A beautiful and quiet place to explore Venice from. We had a delightful time
Mark
Mark (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Joanne
Joanne (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
carol
carol (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Lovely old palacial building with very tranquil garden. The restaurant was great and location was excellent.