Extremely bad experience during check-in at the reception. On arrival, the person at the reception couldn't find the reservation and said that I don't have a reservation with them. Even after telling them that I booked online, they couldn't find it.
After some back and forth, they finally found the reservation in their email. Extremely disappointed with the check-in experience and coordination between hotels.com and hotel itself. I wish I can get some money back.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2018年12月22日
Nice hotel and very close to airport! Food is reasonably priced too and staff is courteous.
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2018年2月26日
Nice location and goo potential
Breakfast need a change of cook to improve taste quotient.
Facility is new and staff are getting used to hospitality
Prabhat
Hotels.com 真實旅客評價
10/10 完美
2017年12月2日
Hotel was new and really clean. Rooms were designed very nicely and spacious. Hotel staff were very accommodating and kind.