Customer service is horrible, although they are all very nice. Locked out of the hotel for 30 minutes as the staff was having a party and the manager was very accusatory of not calling or ringing the doorbell (which we obviously have been doing). The facilities is nice and the rooms are impeccably clean so if you stay in the rooms it is perfect.
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年4月15日
Staffs are friendly. The room was not cold enough and the surroundings was not as clean as before.
真實旅客
1 晚友伴旅程
Expedia 真實旅客評價
8/10 很好
2019年2月6日
Chill-out!
We were after a complete chill out and that's exactly what we got! Staff ultra helpful and fixed small things immediately. Food and cocktails very good. Pool and gardens lovely - getting a bit worn around the edges. Rooms were excellent!! We never left the resort!! Definitely return.
Barbara
Barbara (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年1月7日
Fint tre-stjernet hotel med dejlig pool
Vi valgte dette hotel som base mens vi var i Phnom Penh i seks dage og var rigtig glade for det. Dejligt at bo lidt væk fra centrum, som er meget hektisk. Kommunikationen med personalet er lidt træg og den generelle rengøring lidt mangelfuld, men hvis man kan leve med det, er det et skønt sted. Dejligt kæmpe pool område med masser af lokalt liv. Værelserne er fine og maden god. Meget børnevenligt.
Sofie
Sofie (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年12月29日
100 % relax
Birgit
Birgit (3 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年11月28日
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
8/10 很好
2018年6月3日
Your happy hour will be hours!
My stay the hotel was very pleasant. Although the hotel is a bit out of the way if offers a pleasant stay. I stayed there for 4 nights as I was attending a wedding nearby. The reception and restaurant staff were friendly and very helpful. It has a very large pool where you can relax with your cocktails during the "happy hour", which was from midday to 21:00. The only minus point was the breakfast which was very minimal and basic.
Alwin
Alwin (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2018年4月10日
The staff where not helpful at all...
Glenn
Hotels.com 真實旅客評價
8/10 很好
2018年2月9日
Belle piscine mais environnement bruyant
Personnel très agréable et attentione.
Chambre propre avec un balcon, clim et ventilateur. Produits recharges chaque jour. Très belle piscine mais très bruyante le week-end ( environ 40 locaux avec enfants) .
Chambre pas du tout insonorisée, bruits de la route constant et musique à 6h du matin. Dommage.
Restaurant correct
Claudie
Claudie (4 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年1月4日
seungpil
seungpil (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年8月15日
Sheila
Sheila (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2017年2月26日
Very pleasant setting
Very calming setting around the pool area but only stayed one day.
ozzie
Expedia 真實旅客評價
8/10 很好
2017年1月30日
Beautiful landscaping and pool in Town
Nice location for rest. Limited resturant menu . Free breakfast was underwelding and had very limited choices. Room was nice but dated. Minor repairs were needed. Fairly clean by Cambodian standards. Friendly staff. Nice overall maybe 3.25 out of 5. If cleaned up and spruced up would be 4 out of 5.