Worst communication ever had. Check-in info was a cluster. One said needed to check-in by 12PM, another said 1AM, or room might be forfeited unless we called. Our flight was delayed so we called. No one answered the number or ever returned any voicemail. Hoping for the best, Uber dropped us off (where indicated check-in was) just before midnight. Office door was locked with sign saying check-in moved to another location, effective that day. We were stuck googling that address and directions. Since Uber had left, we had to walk to that location with our luggage, in the dark, at midnight. Front desk guy apologized but said check-in location changed more than a week ago, and that we actually had until 4:30AM to check in. He drove us in his personal vehicle to 3rd location where our hotel was. He gave us sheet of paper with a number to call if we had issues during our stay. Well, we needed more toilet paper, towels, and advertised beach towels. Since there was no front desk, we called that number. Come to find out, it was the same number we had called on our arrival date with no answer. Again, we left a message and again no answer. I have never been to a hotel with NO front desk or NO way to contact the hotel. Daily “resort” fee only covered a pool the size of a postage stamp. Room had only 1 wine glass and no hand towels for bath or kitchen - had to use a bath towel for hands/dishes. Socks turn black from filthy floor. Room smelled musty. Never again!