The room is very good and the service is very good. A handsome guy named Kenny at the front desk can speak Chinese, which has helped us a lot.
JINGBO
JINGBO (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年8月27日
Jiamin
Jiamin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2021年11月26日
Vincent
Vincent (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2021年8月7日
热水很小,水龙头也坏了没人修。很一般
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2021年3月31日
XU
XU (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月7日
Happy stay
We love the service, everyone was helpful and friendly. The room we stayed has wonderful water view which was gorgeous in the morning 👍 But the room doesnt have a tub, I was a bit disappointed.
We had breakfast in room service and the food quality was below average and I complained to the reception when I checked out, they also did the best they can to show they do care about how I feel and wanna make it right. Overall its a pleasant experience.
Chiao Nin
Chiao Nin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年1月5日
Hung Chan
Hung Chan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Josh
Josh (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Alice
Alice (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Girls night out
Karen
Karen (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Outstanding Services !!!!
My husband and I are so happy!!!
So clean and so comfortable!!
Thank you so much for the birthday cake surprise for my husband!!
We love the RMT massage spa too and also the surprise bday fruit platter and a choice of champagne or sparkling juice!!! Really enjoyed the steam room inside our change room and the outdoor hot tub.
Really feeling the love and the relaxation!!
Definitely will come back again !!!
Outstanding customer service from the front desk, to the housekeepers and the spa front desk!!!
Thank you so much for making us feel so valuable!!!
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Kenneth
Kenneth (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Unmatched
From arrival with the doorman to front desk check in to restaurants, to the centrality to what we needed this hotel is unmatched for friendly attentive service. The room was clean, modern and a beautiful view. The breakfast restaurant, Honey Salt, was spacious and had a great menu and service. The Victor restaurant on the 5th floor was an incredible dining experience made even better by the suggestions of our incredible server Christopher. Would highly recommend this hotel!!!
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Thao T
Thao T (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Maxine Kamari
Maxine Kamari (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Dongmin
Dongmin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Wonderful Stay
Had a wonderful stay there. Even though it was short I felt everyone was very helpful. Only wish because I was in a convention that they extended my late checkout to even later as carrying my luggage around was just inconvenient.
Teng Gunn
Teng Gunn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Hali
Hali (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
SUNG GOO
SUNG GOO (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Fraser
Fraser (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
family trip in October
Everyone we interacted with was very friendly and helpful, from the front desk to concierge to the lounge folks. Rooms were spacious and clean. Great location, steps to the ferries to Granville Island. Excellent overall experience. Would definitely stay again.