Food quality is bad, and the beach chairs are uncomfortable.
真實旅客
6 晚行程
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Amazing resort with top-notch staff. Food selections were awesome too.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Veronica
Veronica (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
En mayordomo no me atendió bien. Ivan.
GILBERTO
GILBERTO (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月23日
Adult only is just a joke !
Les points positifs : personnel très sympathique et très professionnel.
Chambre magnifique.
Le problème est qu'a part l'immeuble des chambres adults only et la piscine sur le toit, il y a des enfants partout.
On ne peut même pas prendre le petit-déjeuner sans enfants...
Publicité mensongère !
Patrick
Patrick (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
This was the most beautiful place to stay, also everyone was very friendly and eager to help with any thing we needed my butler Joel was also amazing to have on board for us and our needs…now I need to detox from all the wonderful food and drinks lol!! Thanks for an amazing birthday trip!
Jessica Leigh
Jessica Leigh (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月15日
We will always remember fondly our butler Diego who made sure our stay was the most memorable. He would go ahead and beyond every day. We even had a surprise champagne, sweets and flowers on our bed to celebrate our anniversary. Thank you, Diego. We will definitely be coming back!
YANN
YANN (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Amazing
Sara
Sara (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
It was a really great time staying at this hotel thanks to Oscar for helping us at all times in whatever we needed
Staff really friendly and all food is really good
Jesus
Jesus (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
We really liked the food, room and staff. The beach is the nicest i've seen, Great location. My only complaint is there is not enough music being played at the pool bars. Its too quiet for my liking.
James Henry Mickens
James Henry Mickens (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Thank you Expedia for the absolute wonderful top notch services as usual I would never plan without you, this hotel was recommended by an Expedia agent and it was a very pleasurable experience from beginning to en the location, the service was amazing, food and beach will definitely come back over an over to this hotel they went above and beyond to meet all our expectations, we stayed at the turquoise adults only and it was amazing. Very clean top notch hotel. 10 wonderful days we stayed.
MARIA
MARIA (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Alexander
Alexander (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月5日
Sheryl
Sheryl (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月5日
THIS IS NOT AN ADULTS ONLY PROPERTY!!!!
There isn't even an adults only side, just a roof top pool, night club and a restaurant that is adults only. There are beautiful pools, but all are full of kids. You can't even get a drink at the swim up bar without children sitting on the stools, crying, kicking and splashing you from swimming and playing right at the swim-up! This place is over run with kids, which is not a problem, unless you think you are booked at an ADULTS ONLY PROPERTY. There isn't much for adults to do. This is a nice family property.
However, its terrible how they rip you off with EXTREME overcharging. I brought a floatation tube for $50 which is actually $15 in the U.S. I needed cash for tips, etc. I got $300 from the ATM, it cost to me a $36 fee.
Nevertheless, the staff if great, especially our butler Marie. Arturo made great drinks!
Sheryl
Sheryl (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
10de10
Elisa
Elisa (4 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月1日
Best place in Cancun
This hotel is amazing, best place i have visited last 20 yrs.
Restaurants, food, pools, location, service, facilities, private butler - all just perfect.
Will come back!
Wort every USD i paid.