I go to check in and the lady at the desk tells me that I dont have anything booked. The app still shows my booking and I had the booking protection. The lady at the desk kept saying they had no rooms available. Her manager came up and took my information and went into her office. After 30-45 minutes she came back and finally gave us a room. I had made my reservation a month in advance. I did have to change the date to arrive a day earlier, but that was still a couple weeks before arrival as well.
Cheryl
Cheryl (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月17日
No call from the hotel
I never got to the hotel because of the hurricane
mercedes
mercedes (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Matt
Matt (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
I have to commend the staff, the hotel lost power at 4:30am due to Hurricane Helene and the staff worked through the no power issue and still had breakfast, coffee, provided bottle water, etc
Vanesa
Vanesa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
Have not stayed in a Hampton in a while but same old breakfast and everyday the same. Area is a little sketchy, the property located near old run down hotels and homeless
terry
terry (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Quick over night stay, it was clean and beds were comfy. Felt safe.
LAUREN TURNER
LAUREN TURNER (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Tyrone
Tyrone (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
Alfred
Alfred (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
5 Stars
Excellent
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月10日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月7日
I am a very tolerant person, but I found the staff to be remarkably rude during the limited interactions I had with them. The concierge had earbuds in and acted annoyed that he couldn’t hear me until he took them out. Then he was rude, asking me what I needed, as if it was strange that I would be walking up to check in. My kids were interested in swimming, but the pool light was strobing on and off in a very annoying and impossible to ignore way so we decided to pass. Once in the room it seemed clean until we noticed the floors were absolutely filthy and our feet were black on the bottom. Then when checking out the staff stared at us dumbly as we handed over the key cards and waited until we were several steps away before asking us for our room number in an unfriendly way. I decided on Hampton Inn amongst the other comparable hotels in the area, but after such a poor experience I’ll be choosing another option in the future.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
James
James (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Patrick
Patrick (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
The staff was amazing!!
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Fred
Fred (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月31日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
The area around the hotel was a bit sketchy but the hotel was was great! Staff was super friendly and helpful. Room was very clean. I would stay there again.
Janice
Janice (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Bridgett
Bridgett (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
The staff was friendly and knowledgeable. However, our room had water on the bathroom floor, the air conditioner needed maintenance and the stopper in the bathroom zinc was broken so water did not drain. Plus the coffee pot had a broken lid!