This hotel is directly opposite the Hilton beach front hotel. But guests will need to walk ten minutes to public access areas to get onto the beach. Behind the hotel the bustling bar street noise made it difficult to sleep. The unavoidable music and vocals continue well past midnight. But if this doesn’t keep you awake the noisy air conditioner will. Not sure which was worse.
The hotel's swimming pool is too small for adults -more suitable as a paddling pool. There is no view or scenery from the pool deck located in the second floor. The facilities in the room were rudimentary. Thin paper towels, no hair dryer, and bathroom toilet odours that filled the room were surprising disappointments.
Regarding service we feel the English at the reception desk was very poor and found it impossible to communicate even in simple conversation. We spoke up on several issues to the hotel manager but she was rude, unwilling to help and refused to offer assistance. This was a first for me. Our feelings did not matter to this hotel. We had our elderly parents with us but they did not care about the inconvenience caused to them. There is no sense of service, respect, ethics or basic civility.
As the metaphors goes - bad software and hardware - inside and out- truly the worst experience we have had in our well traveled 20 plus years.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2017年2月24日
Good Hotel
It is convenient and will be back next timr
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Phillip
Phillip (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
場所が便利。ホテルのサービスも良かった。
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Emil
Emil (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Clean comfortable and in middle of Hua Hin.
In the centre of Hua Hin. Rooms are good size. Comfortable and clean. Staff are friendly and helpful. Less than 10 mins walk to morning markets, night markets, beach and Jetty restaurants. Only nit pick is that the air conditioning control is high up. Needs to stand on chair to adjust temperature.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
CéAjaye
CéAjaye (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Arne
Arne (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Superb !
As always we were happy to stay at Fresh In The staff were friendly and everywhere was clean.