My overall experience was good, there were a few issues that I encountered during my stay. Firstly, the air conditioning didn't work properly and it was uncomfortably hot during the nights. This made it difficult to sleep and made my stay less enjoyable.
Another issue I faced was with the housekeeping service. It was really bad and the cleanliness of the room was not up to my expectations for a 5-star hotel. I had to call several times to get my room cleaned properly, and even then it was not done to my satisfaction.
One other thing to note is that there was no imported alcohol available at the hotel. While this may not be a major issue for some people, it was a disappointment for me as I had expected a wider variety of alcohol options at a 5-star hotel.
Despite these issues, the hotel itself was beautiful and the other amenities and services provided by the hotel were of a high standard. The staff were friendly and helpful, and the location of the hotel was convenient for my needs.