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帕帕蓋猶秘密 - 只招待成人/全包式

4.5 星級住宿

Secrets Papagayo - Adults Only - All inclusive

薩迪納爾海濱住宿，設有4 間餐廳、SPA

選擇日期查看價格

目前月份為 2024 年 December及 2025 年 January。
2024年12月
2025年1月

帕帕蓋猶秘密 - 只招待成人/全包式相片集

鳥瞰角度
Preferred Club Junior Suite King Plunge Pool | 高級寢具、羽絨被、獨特設計、書桌
Preferred Club Honeymoon Suite | 高級寢具、羽絨被、獨特設計、書桌
Preferred Club Honeymoon Suite | 高級寢具、羽絨被、獨特設計、書桌
瑜伽
VIP Access

評價

8.8 分，滿分 10 分，

優異

人氣設施服務

  • 泳池
    泳池
  • 酒吧
    酒吧
  • SPA
    SPA
  • 可攜帶寵物
    可攜帶寵物
  • 健身室
    健身室
  • 24 小時櫃台
    24 小時櫃台
主要設施服務
  • 每日清潔服務
  • 位處海灘
  • 4 間餐廳及 5 間酒吧/酒廊
  • 全方位 SPA
  • 2 個室外泳池
  • 室外網球場
  • 健身中心
  • 桑拿
  • 蒸氣室
  • 太陽傘
  • 沙灘巾
  • 池畔酒吧
感覺賓至如歸
  • 私人浴室
  • 電視
  • 花園
  • 露台
  • 每日清潔服務
  • 洗衣設備
現售 HK$6,059
合共 HK$6,059
連稅及其他費用
12 月 19 日 - 12 月 20 日

客房選擇

可用嘅客房篩選條件
正在顯示 12 種房型 (共 12 種)

載入所有套房, 1 張特大雙人床 (Bungalow)的相片

高級寢具、羽絨被、獨特設計、書桌

套房, 1 張特大雙人床 (Bungalow)

特色

陽台或庭院 (附家具)
獨特設計
空調
LED 電視
多款枕頭選擇
高級寢具
羽絨被
獨立睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Deal of the Day的相片

高級寢具、羽絨被、獨特設計、書桌

Deal of the Day

特色

陽台或庭院 (附家具)
獨特設計
空調
LED 電視
多款枕頭選擇
高級寢具
羽絨被
私人浴室
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

載入所有Preferred Club Junior Suite King Ocean Front的相片

Preferred Club Junior Suite King Ocean Front | 高級寢具、羽絨被、獨特設計、書桌

Preferred Club Junior Suite King Ocean Front

特色

陽台或庭院 (附家具)
獨立客廳
獨特設計
私人休憩泳池
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
  • 57 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Preferred Club Bungalow Suite King Ocean View的相片

高級寢具、羽絨被、獨特設計、書桌

Preferred Club Bungalow Suite King Ocean View

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
高級寢具
  • 42 平方米
  • 海洋景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Preferred Club Junior Suite King Plunge Pool的相片

Preferred Club Junior Suite King Plunge Pool | 高級寢具、羽絨被、獨特設計、書桌

Preferred Club Junior Suite King Plunge Pool

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
獨立睡房
  • 55 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Preferred Club Honeymoon Suite的相片

Preferred Club Honeymoon Suite | 高級寢具、羽絨被、獨特設計、書桌

Preferred Club Honeymoon Suite

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
獨立睡房
  • 64 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Preferred Club Presidential Suite的相片

Preferred Club Presidential Suite | 高級寢具、羽絨被、獨特設計、書桌

Preferred Club Presidential Suite

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
2 間睡房
  • 130 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 2 張特大雙人床

載入所有Bungalow Suite Double Tropical View的相片

高級寢具、羽絨被、獨特設計、書桌

Bungalow Suite Double Tropical View

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
高級寢具
  • 42 平方米
  • 可容納 3 人 (按實質預訂人數入住)
  • 2 張標準雙人床

載入所有Preferred Club Bungalow Suite King Ocean Front View的相片

高級寢具、羽絨被、獨特設計、書桌

Preferred Club Bungalow Suite King Ocean Front View

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
獨立睡房
  • 34 平方米
  • 海洋景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Preferred Club Bungalow Suite Double Ocean View的相片

高級寢具、羽絨被、獨特設計、書桌

Preferred Club Bungalow Suite Double Ocean View

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
獨立睡房
  • 42 平方米
  • 可容納 3 人 (按實質預訂人數入住)
  • 2 張標準雙人床

載入所有Deluxe Ocean View King Balcony的相片

高級寢具、羽絨被、獨特設計、書桌

Deluxe Ocean View King Balcony

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
高級寢具
  • 37 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Bungalow Suite King Tropical View的相片

Bungalow Suite King Tropical View | 高級寢具、羽絨被、獨特設計、書桌

Bungalow Suite King Tropical View

特色

陽台或庭院 (附家具)
獨特設計
空調
俱樂部貴賓室入場權
迷你吧贈品
LED 電視
多款枕頭選擇
高級寢具
  • 42 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

類似住宿

2 個室外泳池；泳池傘、躺椅

CC 海濱帕帕加約 全包

泳池
SPA
機場接送
可攜帶寵物
8.8 分 (滿分為 10 分)，優異，(932) 篇評價
現售 HK$2,590
合共 HK$2,927
連稅及其他費用
12 月 2 日 - 12 月 3 日
CC 海濱帕帕加約 全包
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

地圖
Playa Arenilla, Sardinal, Guanacaste, 50503

附近景點

  • 巴拿馬海灘 - 3 分鐘車程 - 2.0 公里
  • 厄爾莫沙海灘 - 12 分鐘車程 - 5.9 公里
  • 科科海灘 - 32 分鐘車程 - 15.9 公里
  • 庫萊布拉海灘 - 47 分鐘車程 - 28.3 公里
  • 納卡斯科洛海灘 - 59 分鐘車程 - 33.3 公里

交通資料

  • 丹尼爾奧杜維爾國際機場 (LIR) - 26 分鐘車程；21.1 公里/13.1 英里
  • 塔馬林度機場 (TNO) - 77 分鐘車程；64.6 公里/40.1 英里

餐廳

  • ‪The Premiere Bar & Lounge - ‬37 分鐘車程
  • ‪Restaurante La Trattoria - ‬46 分鐘車程
  • ‪So Cal Gourmet Food Emporium - ‬36 分鐘車程
  • ‪Market Café - ‬3 分鐘路程
  • ‪Makoko - ‬4 分鐘車程

住宿資料

帕帕蓋猶秘密 - 只招待成人/全包式

身處帕帕蓋猶秘密 - 只招待成人/全包式，你可到訪私人海灘，享用太陽傘、海灘按摩及瑜伽等設施，且 15 分鐘車程即達厄爾莫沙海灘。2 個室外泳池將讓大家都玩得開心；而如果你想好好慰勞自己，還可盡情享受熱石按摩、面部療程及身體磨砂服務。Market Café是店內 4 間餐廳之一，早餐、午餐及晚餐時段營業。此奢華住宿的特色設施還包括 5 間酒吧/酒廊、池畔酒吧及健身設施。旅客都很喜歡住宿的熱心員工。

全包

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費，歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
房內迷你吧 (包所有飲品)

活動及設施/設備

包括所有店內活動和設施及設備的使用。

水上活動

浮潛

陸上活動

健身設施

課程/比賽

舞蹈班
瑜伽班

娛樂

店內娛樂及活動

語言

英語、西班牙語

住宿摘要

酒店規模

  • 202 間客房

入住/退房

  • 登記入住開始時間：15:00；登記入住結束時間：任何時間
  • 提早登記入住 (視乎供應情況而定)
  • 最低登記入住年齡 - 18 歲
  • 退房時間為 12:00
  • 延遲退房 (視乎供應情況而定)

行程相關限制

  • 新型肺炎旅遊限制

特別入住指示

  • 旅客須預先聯絡住宿，查詢登記入住指示；前台職員將親自迎接旅客到埗。
  • 請於抵達住宿前至少 24 小時與住宿聯絡，以安排入住事宜，聯絡資料載於預訂確認

登記入住須知

  • 需以信用卡、扣帳卡或現金按金繳付雜費
  • 或須提供由政府發出且附有照片之身份證明文件
  • 住客必須為 18 歲或以上
  • 辦理入住手續的最低年齡為 18 歲

小童

  • 未提供嬰兒床

寵物

  • 可攜帶寵物 (只限狗隻；總共最多 1 隻；每隻寵物體重上限為 10 公斤)*
  • 歡迎輔助動物
  • 只限指定客房，受限制*
  • 備有飲食器皿

網絡

  • 免費 Wi-Fi 服務 (公用地方)
  • 免費客房 Wi-Fi

泊車

  • 店內免費提供自助泊車服務
  • 店內免費提供代客泊車服務
  • 店內設有輪椅通行的車位

其他資訊

  • 指定吸煙區 (設有罰款)
  • 只招待成人

住宿設施服務

餐飲

  • 4 間餐廳
  • 5 間酒吧/酒廊
  • 池畔酒吧
  • 池中酒吧
  • 咖啡室
  • 小食店

玩樂活動

  • 位處海灘
  • 網球班
  • 沙灘瑜伽
  • 健美操班
  • 彼拉提斯班
  • 沙灘排球
  • 附近橡皮艇活動

專心工作

  • 商務中心

住宿服務

  • 24 小時接待處
  • 禮賓服務
  • 旅行團諮詢/購票服務
  • 乾洗/洗衣服務
  • 髮廊
  • 行李寄存
  • 婚宴服務
  • 多語服務人員
  • 服務員
  • 泳池小屋 (收費)
  • 沙灘巾
  • 太陽傘
  • 泳池傘

設施

  • 自動櫃員機/銀行服務
  • 櫃台夾萬
  • 花園
  • 露台
  • 健身中心
  • 2 個室外泳池
  • 全方位 SPA
  • 室外網球場
  • 桑拿
  • 按摩/療程室
  • 蒸氣室

無障礙設施

  • 點字標示
  • 無障礙泊車設施
  • 無障礙公廁
  • 無障礙接待處櫃台
  • 無障礙登記櫃台
  • 無障礙 SPA
  • 無障礙泳池
  • 無障礙健身中心
  • 無障礙商務中心
  • 無障礙餐廳
  • 無障礙休閒廊
  • 走廊視覺警報
  • 走廊扶手
  • 樓梯間扶手
  • 店內備有輪椅
  • 入口通道光線充足

客房設施服務

休閒娛樂

  • 48 吋LED 電視
  • 有線電視頻道

居家配備

  • 空調

甜睡入眠

  • 多款枕頭選擇
  • 羽絨被
  • 高級寢具

奢華享受

  • 陽台或庭院連傢具
  • 獨特設計

煥然一新

  • 私人浴室
  • 淋浴設備
  • 免費梳洗用品
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi

餐飲

  • 免費樽裝水

更多禮遇

  • 每日清潔服務

特色

SPA

Secrets Spa by Pevonia設有 13 間護理室，包括雙人護理室。沙灘及 SPA 提供按摩服務，其他服務項目包括熱石按摩、面部療程及身體磨砂。SPA 設有桑拿及蒸氣室。SPA 天天開放。

餐飲

Market Café - 此咖啡店供應早餐、午餐及晚餐。
Seaside Grill - 此餐廳供應午餐和晚餐。天天營業。
Himitsu - 這餐廳為你提供亞洲菜，並只供應晚餐)。
Portofino - 這餐廳為你提供意大利菜。
Aqua - 店內餐廳. 住客可於酒吧享用飲品。天天營業。

收費及政策

可選額外設施服務費用

  • 可安排提早入住，但需額外支付 USD40 (視乎供應情況而定)
  • 可安排延遲退房，但需額外支付 USD38 (視乎供應情況而定)

寵物

  • 輔助動物豁免收費
  • 可攜帶寵物但需額外收費 每隻寵物每晚 USD65

泳池、SPA 及健身室 (如適用)

  • 泳池開放時間為 7:00 至 19:00

政策

只有已辦理入住手續的住客方可進入客房。
此住宿沒有升降機。
此住宿接受以信用卡付款。不接受現金。

其他名稱

Secrets Papagayo Costa Rica Adults All Inclusive
Secrets Costa Rica Adults All Inclusive
Secrets Papagayo Costa Rica Adults
Secrets Costa Rica Adults
Secrets Papagayo Costa Rica Adults only All Inclusive
Secrets Costa Rica Adults All Inclusive All-inclusive property

常見問題

我可否免費取消帕帕蓋猶秘密 - 只招待成人/全包式的預訂，並獲發全額退款？
可以。帕帕蓋猶秘密 - 只招待成人/全包式在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。
帕帕蓋猶秘密 - 只招待成人/全包式是否設有泳池？
是的，此住宿設有2 個室外泳池。旅客由 7:00 至 19:00 可使用泳池。
帕帕蓋猶秘密 - 只招待成人/全包式是否允許寵物入住？
是的，狗隻可入住，總共只限 1 隻，每隻寵物的重量上限為 10 公斤。此住宿收取每隻寵物每晚 USD65的費用。輔助動物豁免收費。住宿設有飲食器皿。
帕帕蓋猶秘密 - 只招待成人/全包式是否設有店內泊車位？
是的，此住宿設有免費自助泊車及代客泊車服務。
帕帕蓋猶秘密 - 只招待成人/全包式的登記入住及退房時間為何？
登記入住開始時間：15:00；登記入住結束時間：任何時間。提早入住收取 USD40 附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取 USD38 附加費 (因應供應情況而定)。
帕帕蓋猶秘密 - 只招待成人/全包式是否附設娛樂場？
否，此住宿不設娛樂場，但埃爾可可賭場 (16 分鐘車程外) 就在附近。
帕帕蓋猶秘密 - 只招待成人/全包式店內與附近有什麼好玩？
你可享受排球及沙灘瑜伽等店內活動的樂趣，並到網球場練習揮拍。店內其他休閒康樂節目包括健身班、彼拉提斯班及排球。你可享用 SPA 服務，又或在 2 個室外泳池中任選一個暢泳。帕帕蓋猶秘密 - 只招待成人/全包式亦備有5 間酒吧、桑拿、蒸氣室及花園。
帕帕蓋猶秘密 - 只招待成人/全包式內或附近是否設有餐廳？
是的，店內有 4 間餐廳，坐擁亞洲菜。
帕帕蓋猶秘密 - 只招待成人/全包式是否設有戶外私人空間？
是的，每間客房都配備陽台或庭院連傢具。
帕帕蓋猶秘密 - 只招待成人/全包式附近區域有何特色？
從帕帕蓋猶秘密 - 只招待成人/全包式出發，短短 1 分鐘步程可到維納多海灘，4 分鐘步程即達希卡羅海灘。

Secrets Papagayo - Adults Only - All inclusive的評價

評價

8.8

優異

9.4/10 

整潔度

9.4/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 完美

Great services
Daniel (5 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Nicholas (5 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Nicholas (5 晚行程)
Hotels.com 真實旅客評價

6/10 不錯

The setting was lovely. The people were very friendly and helpful. The common areas needed to be updated and redone. The pool area needed to be redone. The food was mediocre.
tamara (7 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
Vivian (7 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Emily Grace (7 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
CARLOS (3 晚浪漫旅程)
Travelocity 真實旅客評價

8/10 很好

What we liked: rooms are separate which provides privacy. Very comfortable bed and A/C runs all night. Staff are very friendly and helpful. Suggestions for improvement: food tends to be on the salty side especially at Himitsu. Nightly live entertainment is great but after they are done, have a lively DJ towards the end of the evening by the bar.
Pravin Kumar (6 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

All of the staff was amazing! Very pleasant
Brittany (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Shahid (5 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

The views from every part of the property—room, dining, pool, and beach—were amazing! The staff was authentically kind and accommodating and made us feel at home. We will definitely return.
Erin (5 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
Diane M (4 晚友伴旅程)
Expedia 真實旅客評價

6/10 不錯

Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
Jose (6 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
Desiree (5 晚友伴旅程)
Expedia 真實旅客評價

6/10 不錯

Jose (5 晚行程)
Expedia 真實旅客評價

10/10 完美

Food was excellent. Staff was excellent .
Patricia (7 晚行程)
Expedia 真實旅客評價

10/10 完美

Excellent resort, quiet and relaxing atmosphere, great food and drinks, Secrets always delivers. The Staff at this resort go above and beyond expectations to make sure our stay was excellent.
James (6 晚行程)
Expedia 真實旅客評價

8/10 很好

Nice resort
Resort was clean and staff were friendly and helpful. Food was to be expected for an all inclusive, mediocre at times but ok in certain restaurants. Be prepared to wait for transports but not extended times. You can walk but in the heat, not recommended. Beach is nice but don’t expect Caribbean blues or white sand.
4 晚行程
Hotels.com 真實旅客評價

10/10 完美

Staff was phenomenal! Property was very lush and beautiful. Our room was very clean and comfortable..
Lori (5 晚友伴旅程)
Expedia 真實旅客評價

10/10 完美

Dennis (5 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

Expedia 真實旅客評價

10/10 完美

Joshua (5 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
Jennifer (12 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

Daniel (4 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

The staff was so friendly and accommodating. They were so happy to have us there at their resort and made our trip relaxing.
David (7 晚家庭旅程)
Expedia 真實旅客評價