Poor customer service, room floors were sticky. Dirty!
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 1 日
How is this place still in business?? The place is completely outdated/dilapidated and the service was horrendous. A smoke detector in my room started beeping due to low battery at 3am, no one was at the front desk and when I called the hotel number - no one was around to fix it for hours so I did not sleep at all that night. They also put me on the first floor which was less than 10 feet from the street so I heard everything. I asked to be moved and they said they couldn't do anything. I told them about the smoke detector the next morning - they sent someone to try to fix it twice, on the third try he finally fixed it but when I asked if the hotel could do anything to reimburse me, they just brushed me off. If you are a woman and reading this, please don't make the same mistake I did by staying at this hotel.
Christa
Christa (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Regan
Regan (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 29 日
The air filters in the rooms need cleaning and/or replacing. The room had an awful muggy smell! I am never staying here again!
Haminat
Haminat (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 29 日
Its a big problems i need it shud be check out 12pm
Faigy
Faigy (8 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 16 日
No parking available
Juana
Juana (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
Kelsey
Kelsey (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Wonderful stay!
We loved everything about our stay. The apartment was the perfect size for us, very comfortable and the location was wonderful! Would totally stay again!
Cidalia
Cidalia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
I stayed at this property as I was in town for a weeding. It’s very clean and the room is beautiful with a full kitchen, washer, dryer, iron ironing board etc. the location of the property is amazing ! It’s literally steps from the beach so you will not need to pay for transportation the beach! You can ask the front desk for a ticket and when you take it to the beach they give you free chats and an umbrella. The only negative about this property is the bar is not functional so if the bar is a needed perk for you this won’t be a sport for you as the bar is only there for decoration. You are steps away from a bar so it wasn’t a big deal the bar is right by the beach. The other negative was the toilet in our room would not flush properly. I would stay here again it was a amazing stay.
Lanice
Lanice (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Short walk to the beach and friendly staff!
Marta
Marta (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
I liked the feel of the place like an apartment in a big city next to the beach. Stores and restaurants were close by or walkable. It didn't feel anything like a cramped hotel room.
Benjamin
Benjamin (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 8 日
The rooms were cleaned every 2-4 days and weee sanitary. We did move a sofa and noticed dust in the corner. Also the floors always remain slightly sandy. It would be great to give each room a broom and dustpan. There were plenty of towels. The beach chair service was great. Staff was responsive to requests but not overly helpful. That seems to be the Miami Beach status quo! It was a good value if you make reservations in advance.
真實旅客
8 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Amazing place to stay however no outdoor seating
Esther
Esther (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 6 日
I checked in and went to my room only to find that it had an overwhelming odor of bug spray. It burned my nose and made my eyes water. I went back to the registration desk and was told that they did not have another room for me at the rate of the room I paid a non-refundable charge but they could give me a different room for an up-charge. I did not stay at that hotel and I did not get a refund. Filthy conditions and terrible business practice. I will be challenging this charge on my CC with my bank.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Great place, location and service
Tanja
Tanja (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Very good. The bed in the smallest suite is a pull-out couch and is a pain to get in and out of. Also there was no normal chair in the room just two stools. Otherwise very good and clean.
Tzivia
Tzivia (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 4 日
The hotel is spacious and true to the photos. The rooms are cleaned every 2-4 days. It's been recently updated but there are minor repairs that they could keep up with better. The beach chair and umbrella service was great and the manager was the nicest person I met in Miami.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
It was close to parking it was a clean facility will use it again.
Anthony
Anthony (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Marcelo
Marcelo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Ótima localização e quarto amplo!
Hotel muito bem localizado e quarto para família bem amplo e equipado.