I had a horrible night at your hotel. Room 120 is beside what appears to be a resident of the hotel who was up several times in the night smoking and coughing and spitting outside my very thin window. I slept in a bit because I got no sleep in the night. The breakfast was over by 9 which was very early for Christmas holidays. I was given some milk to have with the cereal which was all that was left. I would suggest you avoid using room 120 when your hotel is not full if he’s there
Jennifer and Andrew
Jennifer and Andrew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月1日
lied about being dog friendly and room smelled
The room reeked of cigarette smoke. The booking said my room was dog friendly however when I arrived (at 2am after a ten-hour drive) they told me that the website was incorrect, and I could not stay. Thankfully my dog is a registered service animal so in the end they had to let us stay however if not I would've ended up in my car for the night. Even with the certification the staff made it pretty clear that they were not happy about my dog being there and asked me to move to another room mid stay that was officially dog friendly however that room was actually booked so they took that request back.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Just three pet friendly rooms - $30 surcharge
Hotel was good. Likely time for get rid of carpets. Trick to this registration was that it was picked because it was described as Pet Friendly. I searched every little link in the description but could not find a fee. Thought it was included. Wrong. When I attempted to check in there were only 3 pet allocated room in the entire complex and there was a surcharge of 30 dollars. I wish there was a more clear way to book pet friendly rooms online. And, any extra charges should be disclosed. The next nearest BW had all pet friendly rooms and no charge. I would have booked there, but instead I booked a room same-day and no changes or modifications could me made to the reservation. The technology is there - we can do better. I wasn’t the only one in that predicament that night, unfortunately.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
Not accommodating when needing to switch room types. We received a wake-up call at 7:30am when we did not schedule one at all
Wes
Wes (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Amazing friendly stay. Clean and safe!!!
carolyn
carolyn (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Every nice
Sabrina
Sabrina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
One night stay. Easy parking and a restaurant beside the hotel. Breakfast was what you need to start the day. Room was spacious and clean enough.
Jackie
Jackie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Parking was tight
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
Brad
Brad (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
Excellent for a family with two double beds and was serviced ecveryday.
Manny
Manny (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月20日
Awful service. Poor customer service. Management was awfully disrespectful.
Jennifer
Jennifer (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Sonia
Sonia (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
It is clean and comfortable
Joyce
Joyce (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Nice hotel. Clean. Beds were very comfortable. Breakfast was great, lots of options. Would highly recommend.
Nicole
Nicole (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Very nice
Beatriz
Beatriz (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Very comfy beds and pillows
JANET
JANET (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年9月11日
Nicholas
Nicholas (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Stayed in a single bed room with the sofa bed. Room was good. Breakfast was pretty good.
PRADIP
PRADIP (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月2日
I checked into the room then left. I did not stay there. I am a woman, traveling alone. The room smelled musty, I saw a couple bugs and the space felt unsafe.
Carol
Carol (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Nice hotel.
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月1日
DEBORAH
DEBORAH (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Staff very efficient and helpful. Room was clean and very comfortable