Check in was easy and everything was explained to us in regards to the pool and services available.
Our room was more than we expected. It was large, clean and had a good view.
Bed was comfortable and the spa bath was good. The shower was good however the handheld shower didn’t work, we spoke to the lady at reception but wasn’t fixed when we left.
The heating in the room was unbearable, it made the room stuffy and we asked to have turned down but seems a little lost in translation ( we don’t like to sleep with heating on )
The rooftop heated pool and spa was great and very relaxing.
The hotel is located close to some great restaurants and pubs.
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
The Kelowna Royal
This is our second stay at this location and it is perfect for us! The front desk staff are welcoming and helpful.
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Ricky
Ricky (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
William
William (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Very nice property and location downtown near the waterfront and restaurants/cafes. The suite was very classy with great attention to detail paid and very comfortable , exceeding my expectations in all areas
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
great place to stay
wow, we were totally surprised by the place. did not expect it to be so good. the rooms were clean, the pool was fantastic, the beds were comfy and the pillows were solid.
Aaron
Aaron (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Room was lovely, front desk staff very friendly and kind.
Check in online prior to arrival had a few glitches , I used the link to email with any questions twice and both times my email was blocked and didn’t go through , there was no direct phone number listed on the check in to contact front desk.
sarah
sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Roderick
Roderick (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Megan
Megan (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Great Place to Stay!
It’s actually beautiful place. With a perfect view. 3 bedroom with kitchen. It is great place but the 2 small room beds are not comfortable. Though the master bedroom comfortable, It’s huge and perfect. The patio lights is not working and the maintenance tried fixing it but because ww are cooking they can’t properly work and cannot check from which breaker it was connected, So we weren’t able to use the patio at all cause it doesn’t have lights. I forgot my salad master pot, I already message the hotel, Still waiting for reply. Hopefully we can get it back still. Staff and housekeeping are very friendly and very helpful. Overall, this place is a great place to stay to. We had a wonderful time.
Rowena
Rowena (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Looking forward to returning
We were only here 1 night but will definitely return. It was spacious and clean. Great location.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
teresa
teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Beautiful
It is not an average hotel. It is someone’s rental. Beautiful and comfy.
It had everything and more that we needed. Definitely want to stay here again.
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Meghan
Meghan (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
The room is looking very dated and tired. The furniture is thread bare in spots, curtains are shredded, burn marks on the lamp shades, fireplace glass was black. Bed is older. Needs a deep clean there was lots of dust and spider webs.
The room was spacious and had a great view but sadly needs some attention. Not worth the price