Everything from the hotel decor, room cleanliness, staff professionalism was very good. We booked a Pool Access room and you can be in the Pool within 3 seconds :o) The only drawback during the stay is the Wifi Internet kept resetting and expiring which required constant re-entering of the user-id and password which was quite a pain. After the secobnd day, we just gave up on the wifi all together but everything else was great!
Albert
Albert (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月22日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
Unwanted guess in my bed
My stay was great, till the last day. I was woken up by a MOUSE in my bed. I got up and checked out immediately....
Leonard
Leonard (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Leonard
Leonard (24 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Sehr zufrieden
真實旅客
5 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年7月11日
The rooms had a very bad smell. The shower area had some nasty ass curtains on it and the room was just stuffy in the AC didn’t work well.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月24日
Sourav
Sourav (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月3日
Ok
Oppholdet var helt ok. Hotellet har ikke den beste beliggenheten. Rommet rent og pent. Veldig hyggelig personale. Men wifi fungerte ikke overhode under vårt opphold.
Thomas Wilman
Thomas Wilman (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月23日
I asked for one extra blanket because we booked for three people and they only have two blankets and they are not available for us . We’re disappointed and thought the management should be better than this .
Orapan
Orapan (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月18日
Very nice hotel and room. Nice cleaning staff.
Difficult to comunicate with front desk, poor english and quiet abrupt.
Daniel
Daniel (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月7日
Sami
Sami (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月5日
Mathew
Mathew (14 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月30日
Sourav
Sourav (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年1月27日
esam
esam (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年12月3日
Even with the language barrier, the staff went above and beyond for me.
daquay
daquay (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年11月5日
Ida
Ida (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月16日
Nice hotel. Great view of the beach, brilliant staff, nice pools, nice room, a bit on the edge of Beach Road but public transport by the door step so no problem. Recommendable.
Jan Arne
Jan Arne (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年1月3日
Jens
Jens (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年12月29日
여유롭게 즐기기엔 좋으나 술집및 기타를 즐기기에는 조금 멀다
Dong Lee
Expedia 真實旅客評價
10/10 完美
2020年9月17日
Classy place right on the beach
really nice. Location right on the beach, where the fishing boats land. Lovely design with beautiful traditional Art, 2 nice pools. Kids and parents loved it.
Alexander Nikolaus
Alexander Nikolaus (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2020年9月7日
The Royal Heritage Pavilion is a beautiful h hotel. But they don't understand customer service. First when you check in everyone must give a 1000 baht deposit Ok bad enough but they make you stand there for 5 minutes while the desk clerk fumbles about writing up a receipt. Why don't they prepare the receipts in advance? Next they only give one one room key and charge you 500 baht deposit for the 2nd key and again another 5 minutes waiting for the receipt. Next the room as nice and large with a great view but. Only 3 hangers in the closet empty minibar. No coffee cream or sugar. No kettle for heating water (it took 3 phone calls and a trip down to the desk to get a kettle) only 2 medium size towels and 2 face towels. The internet kept going out and had to be reset. Only a 32inch tv in a premium room. When i ordered a in room massage the door man warned me that if it took over 1 hour that my wife and i would be charged a joiner fee of 1000 baht. Overall a 4 star hotel with 2 star service.