I stay here for three nights. The first thing is they told me that they need to down grade my booking due to my booked room has some problem. They compensated me with free breakfast and airport transportation- it's good. The door man is also very kind and helpful. But, the reception is not that friendly and not proactively responsed my request. I asked them to give me an adaptor and they didn't inform me if they didn't have any available.
Regarding the room, the decoration is chic but some structure problem, eg the water tap is almost no space with mirror. I cannot open the water tap completely. It's not worth to what I paid even I had no ideas about the exact price of my room after down grade. Not that recommended.
Hui Lan
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Madrid gem - well earned reputation
Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Luis
Luis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Helder
Helder (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Carl Johan
Carl Johan (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
PEDRO
PEDRO (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Luis Manuel
Luis Manuel (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
The Principal Madrid
Centrally located. Close to restaurants and shops.
VIVIAN
VIVIAN (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Ezequiel Ivan
Ezequiel Ivan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Not impressed
No hand soap. Slow with clearing (after 4 PM).
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Excelente servicio y atencion, incluso desde antes de nuestra visita ofrecieron sus atenciones.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Below expectations
Worse than expected, but there were positive sides as well.
The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.
Markus
Markus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
PEDRO
PEDRO (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Erick
Erick (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.
Christopher
Christopher (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Everything was great and clean and organized!
Samantha
Samantha (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月19日
The elevators were small, and slow. The staff was very nice.