This property is badly in need of an update. Patio doors have no seals causing noise and rain to come through. Kitchen was poorly stocked with glassware, dishes and cooking pans, toaster had a dangerous electrical shortage, there was no dining table, and water pressure and temperature from the showers was very poor. View from the balcony was the rooftop utilities of the building in between us and the beach. Staff tried had to please but they could only do so much. We stayed in one of the penthouse units and the rooftop pool and deck were the only saving graces. I would not rent again.
真實旅客
8 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2020年3月10日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2020年2月29日
Freddy and his staff are friendly and extremely helpful. This is an outstanding alternative to the surrounding resorts, which we find to be soulless. We enjoyed our time here, a stones throw from the beach. The area is very safe and if you wanted to, you could remain barefoot for the duration of your visit. We would happily stay here again.
Paul
Paul (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2020年2月25日
The location was pretty good, it was next to a large resort and walking distance to several restaurants. The breakfast was absolutely amazing! Every morning we ate at an open-air sit down restaurant right on the beach and they had fresh fruit and juice and several options. We stayed in the penthouse and had our own hot tub on the roof- absolutely amazing! The people were very friendly.
Angela
Angela (1 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2020年1月20日
This is a tourist trap. Not front of the beach. They modify the photo to look on the beach. Not clean, not well maintained.
Hot water turn from cold to very hot.
Small choice breakfast.
But large 2 rooms apartment.
Check neighbours prices, much cheaper there.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年12月23日
Estuvo bien todo buen servicio amable los empleados del hotel
真實旅客
9 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年11月6日
The room itself was fenomenal, however there was no hot water and the bed was extremely uncomfortable to the point of causing pain and discomfort. Getting to the property was extremely unattractive, and parking onsite is limited to just 5 spaces 2 of which were taken up by their own vehicles. Proximity to the beach was incredible.
Jose
Jose (1 晚浪漫旅程)
CheapTickets 真實旅客評價
2/10 欠佳
2019年8月23日
Customer Service Lacking.
We arrived and had to wait over an hour for our room upon arrival. Then we did not have towels in the "penthouse" to accomodate the number of guests and toilet paper for all three bathrooms.The next day we were gone all day and when returned our room had not been serviced. As a result they were trying to clean while we were in house and did not do a thorough. They clearly did not have enough help. I would not recommend this hotel as the front desk staff are not professiional. The guy that checked us in even drank alcohol whileon duty. Unbelieveable!!!
I loved the location so close to the beach and the property manager Freddy took care of our every need. Ill definetely be staying there again and i have no complaints. With all the stories going on about DR i didnt know what to expect but i was glad i came. Never did i feel unsafe or unhappy. Cant wait to get back
真實旅客
5 晚行程
Orbitz 真實旅客評價
6/10 不錯
2019年7月18日
This was a full apartment with kitchen, living room, and 2 bedrooms. I was expected just 2 bedrooms. There was only air conditioning in the 2 bedrooms. The main areas were so hot that they were difficult for us to use. The air conditioner in one bedroom did not work that well so it was pretty warm but the other was good. We arrived late and our toddler was already asleep so I put her down in one room. When I looked more carefully, there was a balcony where the door was broken so you couldn't lock it. I didn't feel good about her staying in there by herself so I slept with her. My husband slept in the other bedroom. I feel like that door should have been an immediate fix because of safety concerns with children. The pool area was beautiful and not many people. We had a bit of a problem communicating because many of the employees did not speak any English. They had a deal for breakfast with a restaurant down the street. That was the highlight of our visit. The restaurant was so quaint with a beautiful beach view. Wonderful service and delicious food!
真實旅客
1 晚家庭旅程
Orbitz 真實旅客評價
10/10 完美
2019年6月24日
Beautiful property - really spacious suite - FABULOUS location and the nicest staff. We really enjoyed our stay in this vacation condo. It’s not an all inclusive so technically less “amenities” & probably not for those wanting that type of scene. But if you want freedom, easy beach access, easy restaurant access - even if you are just walking - there are tons of options nearby for food. The neighborhood is safe. Like anywhere you might travel to - use normal precautions/common sense. The staff is very happy to help you find your way around - arrange cars etc. and the restaurant breakfast delish. We hope to be back one day. Thank you ChateauDM!
真實旅客
7 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2019年6月9日
Decent place to stay outside of a resort. Close to the beach but no way to sit in chairs on the beach bc resorts own them. Hotel was good and the area had a few places to eat within walking distance. We did excursions every day so just a place to sleep. The beds were comfy and clean.
Gina
Gina (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年5月2日
Great spot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
真實旅客
6 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年4月23日
Spacious centered near a nice stretch of beach, decent restaurants, and night clubs.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2019年4月10日
A cozy place right at the ocean front.
Very nice and cozy place. Just a few steps away from the ocean front. Friendly staff and helpful.
You can have breakfast at the Lio Beach Restaurant by the ocean. Feel the ocean breeze while having the breakfast. Great experience.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2019年4月7日
Daily breakfast is a half block walk to a beautiful little beachside restaurant where breakfast is prepared for you. Hotel staff are receptive to your needs. We had an issue with a bed mattress that was too soft and we were offered another room with a firmer mattress. The staff also looked out for the safety of our teenager and we really appreciated that. Overall we enjoyed our stay and would definitely book the hotel again for future travels.
Shaun
Shaun (4 晚行程)
Orbitz 真實旅客評價
8/10 很好
2019年4月5日
I liked that we were steps to the beach and the room has pleasing aesthetics. Also, walking distance to all the restaurants and market. The rooms can use a little bit more scrubbing down for my taste. Other than that it was an enjoyable stay.
真實旅客
4 晚家庭旅程
Orbitz 真實旅客評價
10/10 完美
2019年4月3日
Loved the stay at the Chateau Del Mar
We enjoyed our stay at this property. The suite was spacious and well appointed. The staff were very helpful and we felt safe! Good restaurants close by, close beach with chairs available. We enjoyed our time relaxing!
The only downside was we had to ask for towels several times. Other than that...all was good!
Reginald
Reginald (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月30日
We loved our 3 bedroom master suite kids had there own room with balcony and master room had ocean view with balcony and walking closet!! Walking showers with Hot water I highly recommend this property for ur next vacation to punta cana
Also beach is 5 min walking distance shops and restaurants about 7min walking distance
Breakfast included is great there menu consist of yougurt w fruit,pancakes, omletes, toast and juice and coffee
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年3月23日
Great alternative to a all inclusive. Close to the beach and restaurants.
Ryan
Ryan (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2019年3月22日
Great!
Sue
Sue (3 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年3月20日
I didn’t care for the area, narrow street, or parking. I thought I’d have a room with a nice view but instead my patio faced a vacant lot with garbage. The condo was nice but we found a live cockroach in my kids room! Hot tub not working. Welcome drink was water. The beach was not groomed so there was seaweed all over & it smelled like sewage. Ended up leaving for an all inclusive. They charged me for one night that I wasn’t staying per there policy. I believe they shouldn’t have after I told Freddy about the cockroach I killed and left in the room for them to see.