DON'T STAY HERE THEY OVERCHARGE YOU 3X FOR ONE NIG
The Indian-Woman Receptionist made my check-in @ The Deluxe Inn more difficult then it needed to be.
I had lost my bank card & my ID cards during my travels to Toronto. Without my ID and only having a photo/digital copy of my ID cards (driver's licence/status card/& health card), made it extremely difficult to get a new bank card or book a luxurious 4-5★star hotel (something we have never gotten the opportunity to do until now). So my friend used his ID to help me book a room here at the Deluxe Inn. But for some reason they told him i was unable to book more than one night at a time. Which i figured okay thats a little weird but nothing totally out of the unusual. Then I noticed there was a big sign at the front desk that said "NO VISITORS", which I could understand if it said after a certain time like 10pm or 11pm, but nope. No visitors whatsoever. I booked my first night stay (which was a one bedroom room that costs $135/night)..the next day i went down in the morning to rebook a second night stay (which they charged me $160/night for the same one bedroom room), the third night stay they charged me $150/night for the same one bedroom nightstay.
Erica
Erica (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Nice hotel good price
It us an older building but very clean and comfortable. Staff was great.
Ken
Ken (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
It was ok
Walls are paper thin because I could hear loud and clear everything that was going on outside the room, on the sidewalk. Everyone talking and passing by, even in the middle of the night.
Otherwise it was good for the price!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月23日
Ot was a good stay for what we were there for I didn’t like that they still held the $200 deposit even though I pre paid for the room
Aunt Cheri
Aunt Cheri (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Only Deluxe in the name
I think my title says it all. The place need love. The cleanliness was so so. It is cleam on the surface but don't dig too much. Everything is old and needs to be refreshed.
Benoit
Benoit (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Lidia
Lidia (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Not fit. Unclean,
The floors were wet from a plumbing leak and the tub was disgusting. The room was unclean. Heater was noisey and the room was still cold.
Joseph
Joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
The card to unlock the door did not work. After three different tries, back-and-forth to the office. The office manager came out and actually had to unlock the door for us. Good thing we weren’t going anywhere except to bed and check out in the morning.
Jocelyn
Jocelyn (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
Just don't expect Ritz-Carleton
More of a motel than hotel, but the room was clean and the washroom was clean and that's all my wife and I wanted. We were just looking for a place to sleep so we could get up early and take-off to our next destination.
If you go in with this type of expectation, will won't be disappointed.
If you are picky and uppity......spare everybody your disappointment.
The people behind the counter were pleasant.
William J
William J (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
Nalini
Nalini (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Rochelle
Rochelle (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月4日
I was going to stay at Deluxe Inn on my wedding night however the rude, inconsiderate person at the front desk would not let me check in. I had to wait almost an hour for a cab to pick me up at the Tim Hortons across the street to go somewhere else.
I am so upset with what happened and I am hoping that the give me a refund without a fight.