As a front desk employee at another hotel myself, this property blew my expectations out the water. I visited with my significant other for a special trip and they made it extra special for us with decorations and goodies. The room was very clean as well as the linen, from the towels to the sheets, they were all clean and soft. The customer service was spectacular as I was met with smiles upon arrival and smiles when checking out. The housekeepers did a fantastic job when service was needed and did so in a timely fashion. Overall, an impressive stay and I will definitely be returning for another trip at the Courtyard in Westbury.
Jordan
Jordan (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
LAKIA
LAKIA (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月30日
Nice staff and good food, but I saw two bugs
Front desk staff and restaurant staff were very friendly and pleasant. Breakfast oatmeal was made well. Store off front desk was well stocked.
I saw two bugs (of different types) in my room, though. One looked like a very small flying ant, and the other tiny little white one was maybe a termite? At least they weren't roaches or bedbugs, but seeing them did make me decide against extending my stay further at that hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
the people at the front desk were really helpful, supportive & understanding. i loved my stay everything was clean & up to par. would definitely recommend to other & i would stay again
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
I wasn't aware there was a parking fee of $10. But everything else outweighed that fee in a positive way
Errol-Ann
Errol-Ann (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月23日
Xiaowei
Xiaowei (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
All good as it is!
Reino ray
Reino ray (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Keizo
Keizo (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
Angelia
Angelia (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
Jeannette
Jeannette (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月12日
It needs more maintenance, all the electrical outlets and USB ports in our room were extremely loose, the wallpapering is sagging at many of the seams, and the carpet was dingy looking, several years old I assume. I had to request housekeeping during my stay with a 9 AM cut-off time. The hotel staff was very friendly though.
Patrick
Patrick (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月9日
The staff had excellent customer service for our 2 night stay.
However we were not alerted about poor internet services and that there was an additional cost if we needed clearer service when we checked in, that should've been mentioned. Also the pool was visibly dirty, but staff said that was the pools design. Not so.
When i go to hotels i look for that amenity. We were disappointed
Errol-Ann
Errol-Ann (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月8日
The really needs to be more modernized.
Marnaria
Marnaria (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
A winner
Needed a hotel for one night in an area with which I was not familiar. Traveling solo so safety was important and cleanliness is alway important. High marks on both with friendly staff when checking in and departing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年8月7日
All excellent. Safe, comfortable and quiet. One gripe is that I don’t understand the charge for parking, seems unfair considering how many options for free parking there are nearby. Would stay here again though.
Lisa
Lisa (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Subeg
Subeg (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月6日
The hotel staff was very friendly and the property was clean. I loved the spacious rooms
Kingsley
Kingsley (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Wonderful staff
Amanda
Amanda (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
It is always nice
Subeg
Subeg (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年7月30日
Anthony
Anthony (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
I enjoyed my stay. I like that the area is filled with dining options and shopping venues. Thumbs up.