I had a great stay as is typical at Holiday Inns. They get all the basics right (clean, breakfast, nice beds, etc).
But heads up to others who use fitness centers, this one is not functional. Both treadmills were out of service and haven't been serviced in years, the room is used for luggage storage so there's nowhere to stretch or anything. I booked this hotel in the middle of winter in New York hoping that I could get a run in on the treadmill and it kind of threw off my plans. I feel bad giving four stars because otherwise the hotel is great, I just wanted others to know because I didn't see any reviews mentioning the fitness center.
Also note that this is a very busy and compact hotel in NYC, so the breakfast will probably have limited seating and a line to get food. That's just the nature of NYC. Staff was great however and hustling to keep it going.
Staff was super nice And allowed me to check in a little bit early when I had an early flight. I always appreciate this so much! So long as I don't want to work out, I would definitely book this hotel again.