I’d make sure the hot tub in the gym got a deep clean as the sides were filthy.
Everywhere else was spotless.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Gaurav
Gaurav (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Hotel was good
Clean frıendly people
Mostly ı lıke ıt
Recep
Recep (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
A failure to address earlier emails resulted in very poor check-in.
Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us.
This was not good customer service which was more customer apologies than service.
The did address the issue but I felt they were more interested in the money than the compensation.
Only saving grace was Bar19 lovely staff, good food and great view over Baku
Nice hotel. lovely city, i expected more from the hotel.
John
John
John (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
The staff were very very nice and helpful from the front office staff to the staff at the breakfast restaurant . The hotel is well appointed , room was very spacious , bed was comfortable , heated floors . The hotel is a sight to behold and a great one to stay in . Would be back in a heart beat . The breakfast was always sumptuous and had great variety .
Duncan
Duncan (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月16日
They can't make a coffee. Hardly anyone speaks English. Not service oriented.
Ramanjit
Ramanjit (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
Televizyon çalışmıyor dememe rağmen yapılmadı buzdolabı kitli ve nescafe yoktu kahvaltıda peynir ve zeytin zayıftı
SÜLEYMAN HAKAN
SÜLEYMAN HAKAN (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Simple amazing!
Lorand
Lorand (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Das Hotel ist sehr zu empfehlen! Sehr zentral gelegt und von Old City nicht weit entfernt!
Eduard
Eduard (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Davide
Davide (9 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月3日
My room had AC that stopped at 75F. I had to request a room upgrade three times, and by the time they offered it it was a smaller room on a higher floor (twice they took me to options where the prior occupant had smoked in the room--the rooms reeked--which the porter admitted was a big problem with the guests there) my son had fallen asleep so we stayed. They also put us on the 18th floor failing to mention that there is a restaurant on the 19th floor pumping out LOUD music...the night they played jazz I could hear it down to the individual instrument. The breakfast buffet was very poor - not what you'd see at a Fairmont in North America or Asia. On the plus side, one of the younger concierges was very helpful.
orianda
orianda (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
Helpful kind staff, breakfast was perfect also the restaurant staff was super kind.
** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it
Mo
Mo (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it!
Beautiful property, incredible city view, delicious food, pool, spa, amenities .
ELEONORA
ELEONORA (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!
Joshua
Joshua (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Tolles Hotel mit super Aussicht
Tolles Hotel mit atemberaubender Aussicht über Baku und das Kaspische Meer.
Das Personal ist sehr hilfsbereit und freundlich.
Das Frühstücksbuffet ist eines der besten das ich je hatte.
Das Bett ist sehr gemüthlich, ich habe sehr gut geschlafen.
Das Zimmer ist riesen groß und wundervoll gestaltet.
Absolute Empfehlung für dieses traumhafte Hotel!
Adrian
Adrian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
Meyr
Meyr (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Hilal
Hilal (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月7日
Excellent
ROBERT
ROBERT (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
Talha
Talha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月18日
Valentyn
Valentyn (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月30日
Great hotel. The views are amazing. The location is good.
Alina
Alina (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月19日
First and last time
The hotel needs a lot of work from receptionists bell boys room service
Most of the reception they dont smile no welcoming face
I arrived after very long flight 16 hours without sleep so when I arrived they asked me to wait 1 hour to get the room with fees ofcourse it's 7 in the morning
So I stayed at lobby and had a nap covering my face with a hat sitting on a chair not laying down security came woke
me up saying no sleep with angry face
First time in my life felt like that wat horrible act and the the receptionist forgot to tell me the room was ready 45 minutes before
Ooo it's a mess they need a lot of work no camparison between Hilton or jw Marriott
Bell boy when I arrived 7 in the morning I came with 3 pieces of luggage no one was there
Room service so lazy to bring laundry the take forever to bring ur clothes
The room is spacious and nice
Bathroom is perfect also
They gave late check out till 2 I was happy