I opted to pay at the hotel but got charged a hold and then got charged again at the hotel...so the double amount went on my credit card...unacceptable...and very inconvenient.
Also, the roof was closed all of Saturday for a private party but only informed of this after booking...and party went until 12:30am...not fun when your room is right under the roof.
Douglas
Douglas (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
Beautiful historic building in the heart of centro histórico. Would stay here again.
Only con is the loud noise from the AC and the hotel is a bit too dark.
Reina
Reina (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
Rodney
Rodney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月13日
Emma
Emma (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月7日
That the property was very nice, and service also, the only thing was it had NO AIR CONDITION that works on the room at all.
Erika
Erika (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月29日
Everything was ok, small boutique hotel, clean and good location. I cant give 5 stars because the AC in my room didn't work. They put a really noisy fan instead, that it was so loud I couldn't sleep well. My windowless room was really warm and I couldn't open the door for safety reasons. I had to drink quite a lot of overpriced water from the minibar and they still charged me.
Alejandro
Alejandro (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月16日
It’s such a gorgeous space and the rooms are amazing if you’re into design but they really need to update their AC and ventilation system. It was constantly hot and humid and muggy in the room as the AC wasn’t strong enough to cool the whole room and the fan they gave us was obnoxiously loud. We had to sleep with the front door open most nights which is t great when you room opens out to a communal space.
Yuka
Yuka (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月9日
Margaret
Margaret (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月4日
CAROL
CAROL (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月3日
Ellie
Ellie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月24日
Weekend in CDMX
It is a gorgeous hotel and a great location if you want to be in the heart of the Historic District. The property, rooms and restuarent are all stunning. I had a small issue with the AC in my room and the hotel responded promptly. I travel allot and understand that sometimes things go wrong or break. Its the way the hotel responds that matters to me. I would 100% stay here again and highly recommend it
tami
tami (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月21日
The Downtown Hotel in Mexico City is a beautiful design hotel located in the heart of Centro. Wonderful hotel surrounded by retail, restaurants and bars with fabulous garden courts as part of the design. Service was excellent. Only downside was the pool was closed for an event for 2 nights but we were able to access the sister hotel rooftop pool Circulo Hotel. Also CDMX had a few very hot days and the a/c unit couldn't keep up. That aside a wonderful hotel!
Zvonimir
Zvonimir (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月1日
Beautiful historic boutique hotel. Centrally located. Very convenient. Bess a little short! Room a little stuffy. Would be very warm during summer months. Accommodates a late check out which was very helpful. Architecturally beautiful!
Carlo
Carlo (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月27日
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月12日
The property is historic and has an incredible mural. Also the wall garden with the bicycle was amazing. The breakfast was delicious. There are also great stores on th premises.
Marjorie
Marjorie (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月11日
Raphael
Raphael (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年2月22日
You cancelklked my booking before I arrived and still took the money
shame on you
harvey
harvey (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月14日
Nancy
Nancy (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月9日
Nancy
Nancy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月6日
Fantastic hotel in downtown Mexico in an historical building; amazing room, bed & pillow so comfortable, great rooftop with pool and jacuzzi
If you are looking for a unique experience in the old part of Mexico you must go!! Be aware that if you want to visit other areas of the city you will have to take a cab, so you can stay there for 1 or 2 nights