Excelente! Gran atención, servicio, todo el personal cuida que tu estadía sea realmente placentera.
Rodrigo
Rodrigo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
The staff was great! The amenities were great! I own a maintenance company so it is an area they need to take a look at. Our Spa tub filled VERY slowly and drained even slower. The skylight about the toilet leaked during the rain in room 26. None of these issues would prevent me from going again and I would have stayed longer if I could. However, I have bad pollen allergies and something was bothering me since it is 300 years old and has no A/C I had to leave. LOVED our Stay!
Alan
Alan (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月25日
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Luis
Luis (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月5日
Amazing hotel! Spa area was great, room m was amazing, service was excellent, property was beautiful!
William
William (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月23日
Great location. Serene and beautiful. Amazing food and grounds. Staff are very professional, kind and willing to go the extra mile to make you comfortable. Enjoyed wonderful evenings by the fire. Comfortable beds, showers and private location
Alvaro
Alvaro (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月10日
Xavier
Xavier (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年1月4日
gina
gina (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年12月27日
Overall l, was a good stay at the property for my family and I. Some of the pros include the beautiful grounds, the pool and the awesome staff for breakfast and dinner! A few of the cons are that in our room the bathroom area was overrun with ants. The bed wasn’t all that comfy either, and on additional “nit” is that the front desk only allowed for two towels for our room…which was super inconvenient traveling with my spouse and 3 kids. I’m a consultant and have lived in hotels for a good chunk of my career and never experienced this anywhere else (from low tier holiday Inn’s to classier establishments like JW Marriot and Ritz. These small little things can make or break a trip so I hope someone in management reads this and updates their policies accordingly. On that note, even though we weren’t allowed extra towels the front desk staff was kind enough to find an extra rollaway bed for my oldest to sleep in
Raymond
Raymond (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月25日
Bhavik
Bhavik (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年8月12日
Samari is a wonderful place to stay! Unique, historical buildings, pretty gardens, with excellent staff, food and spa. Everyone was so helping in making our time in Banos special and Dora in reception is the best! They also have a peacock on the property.
jennifer
jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月11日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年8月9日
Muy buena atención y amabilidad, muy recomendado
Maria Elena
Maria Elena (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年7月6日
The rooms smelled awful and the restaurant customer service ruined our night. I checked out before my reservation ended to escape the smell even though I didn’t receive a refund for the remaining days of our suite. Stay away from this hotel, I would not recommend. They tried to give us two old rooms that smelled terrible before they showed us the newer room which still smelled, just not as much. We stopped at the restaurant for a quick snack and drink before needing to board our scheduled Chiva bus. After 35 minutes of waiting for our drinks we had to tell them we can’t wait for our drinks anymore and we paid for our food and left. 15 minutes later the waiter chased us down in the streets where we were waiting for our bus and argued with us saying that we have to come back and drink the drinks they still continued to make after we paid and left and that they charged us for them without our authorization.
Brian
Brian (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年6月12日
Beautiful and peaceful place. Exactly what we need to relax.
The personnel was the best.
The food is good, the “empanadas de viento” is something I recommend everyone to try.
Rossana
Rossana (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年5月29日
Beautiful property, comfortable spacious rooms, great breakfast and views. Would definitely stay again.
Jennifer L
Jennifer L (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月13日
Gorgeous hotel and historic buildings with a fabulous spa. We booked a beautiful suite with fireplace we used and jacuzzi. Bed super large and cozy! Delicious meals at the restaurant with ample breakfast included. Staff so helpful and friendly. Close to Banos town in a short walk or cab ride. We toured 2 fantastic days with Ivan. He is just the best and well worth booking him for touring the area. His # 593 96-764-8033
Valerie
Valerie (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月11日
Excelente lugar para descansar
Un lugar muy lindo, lleno de espacios verdes y abiertos y relativamente cerca del centro. Tiene excelentes instalaciones y si quieres pasar unos días de relax en baños, este es el lugar!
Diana
Diana (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月11日
Termite in the room
Room was so dark , bathroom has cheapest shower head and no hot water coming. They have termite on the wood in the room and manager said it is normal.
Worst part is they will over charge your account and then won’t refund it and will encourage you to buy wine bottles. As an international tourist we are not to pay any taxes but they still charge me and when we ask them to refund it they refused it and said get bottle of wine . Staff speaks no English and tourist valueable time is wasted in asking for minimum requirements. Even water bottle is charged. Talked with manager, owner wasted my precious time.
They even ask you to cancel your booking if you have purchased it on Expedia or any other site so they don’t have to pay them but get business thru them . Cheap business practice.
Neeru
Neeru (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月21日
Samari wowed us on our trip. Their spa was fantastic and they were very accommodating with a tight schedule.
Dennis
Dennis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年2月1日
Amazing resort with unbelievable gardens, beautiful rooms, fabulous service and yes, world class spa. We ate breakfast and dinner on property and the food and service were just the best! Sebastian at the front desk and Anita at the spa really were very helpful and professional.
Kaye
Kaye (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年1月29日
It was fantastic. The property was absolutely beautiful, and the service was top notch.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2023年1月6日
Great place. Staff is top notch and the owner is such a great person. Highly recommended
Freddy
Expedia 真實旅客評價
10/10 完美
2022年12月20日
Espectacular hotel. El mejor de la zona. Completamente recomendable. Un lugar hermoso, tranquilo, personal super amable y los alimentos deliciosos. Las habitaciones hermosas y súper acogedoras!!!!
Patricio
Expedia 真實旅客評價
10/10 完美
2022年11月29日
Sonia
Sonia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年11月15日
Beautiful grounds and our room was amazing! Fresh flowers in our room and bathroom with a bowl of fresh fruit each day. Excellent place to stay!