En general el hotel TRS es muy bonito y la atención muy buena. No recomiendo comprar la Premium Experience, ya que lo sobrevenden y no lo vale, únicamente por los lugares en la alberca, lo demás fue falso. Nos dijeron que teníamos el acceso para los dos a Chic Cabaret y al final resultó que solo era uno. Nos comentaron que podríamos comer langosta y solo era en un restaurante.
Fuera de eso, en general todo fue muy bien.
Zaireth
Zaireth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Lo recomiendo
Excelente Servicio . Un poco lento el check in . Y tienes q reservar los restaurantes de especialidades al llegar. Arturo e Ivan en el area de playa muy amables. Fernanda de Expedia... Susana nuestra concierge.Todo el personal muy amable
Victor
Victor (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Quartos excelentes,com diversos mimos entretenimento muito ruim o melhor show tem que pagar, alem de oferecerem uma ala com cadeiras VIP pagas a parte na piscina,ocasionando falta de lugares.A praia e um pouco distante e cheia de pedras.
Luciana
Luciana (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Gabriel
Gabriel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
jonggu
jonggu (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
"Unforgettable trip"
I had an amazing experience at TRS YUCATAN for my honeymoon.
Before our trip, I contacted the hotel via email to let them know it was our honeymoon, and they surprised us with honeymoon events and decorations in our room and throughout the facilities.
I was truly touched by their attention to detail and care. What I liked the most was how friendly the staff were.
If I ever visit again, I would definitely want to stay at TRS YUCATAN.
SUNG JIN
SUNG JIN (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
최고의 휴양및
너무 좋았습니다 굿
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Eladio emilio
Eladio emilio (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
TOMOYUKI
TOMOYUKI (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Lugar maravilloso
El hotel en general es bueno, pero en particular el ser muy grande pierde el objetivo de descansar, para ir de un lado a otro pierdes mucho tiempo en trasladarte.
La comunicación con el conserje es por WhatsApp y eso no me parece bien. Lo que quieres es desconectarte de todo.
Ricardo
Ricardo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Vladyslav
Vladyslav (10 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
Zaheer U
Zaheer U (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Not enough transportation for such a large resort
Colin
Colin (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
TRS is the best all inclusive resort in Mexico
robert m
robert m (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
We love TRS so much this was our second time back within 3 months.
Fernanda was an absolute gem 💎!!! She was so attentive and provided so much detail to my weekend birthday celebration.
George (Butler) was great. He even gave us a bottle of Moet and arranged a birthday decoration in the room. Overall we loved our stay at TRS
Saundra
Saundra (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月23日
Wootack
Wootack (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Gayatri
Gayatri (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Not a 5 stars Hotel
Daykel
Daykel (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Great service and kind people!
Stephanie
Stephanie (3 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月21日
If you got all the time, this is the one. But i was there for 3 days and I did not get to envoy all the resort because it is too big and transportation is inconvenient. You have to literally wait for the shuttles at least 5~20 minutes depends area you go to. Feel like they make you visitors spend time waiting most of the day. And this was during slow season. Rooms- we changed twice because of musty smell and untidy room. Sheets and all the clothes are humid, spotty. Room walls are old, and wet. Room phone is hard to function, looks like one from 90s home phone that you can barely hear.
sangha
sangha (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
We enjoyed the property overall, loved our room with private pool. Our butler Ricardo was professional and personable. The one thing we did not love is how there was an array of sales pitches.
Gabrielle
Gabrielle (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月20日
Alain
Alain (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
10/10 very hospitable highly recommended. Definitely coming back in the future
Mikkel
Mikkel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Excelentes instalaciones
Claudia Priscila González
Claudia Priscila González (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Our stay at TRS Yucatán was incredible. Best service I’ve ever experienced from the butlers to the waitstaff at all the restaurants, everyone went above and beyond. Fernanda, our expedia concierge, was so attentive and made our stay so special with decorations on our table to celebrate my boyfriend’s birthday. All of the restaurants were delicious and the chefs were all willing to cater to my vegetarian diet by providing multiple options to choose from. We also used the onsite scuba center to dive the cenotes which was incredible and well organized. We felt very safe with our dive guide Chris. Would definitely recommend TRS Yucatán Hotel.