Maintenace men were very available (when we arrived) to but in lightbulbs and bring a working TV remote. We didn't notice that the phone was not working right until we tried to call the front desk later that night and she couldn't hear us! The fridge never did get cold.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Daely
Daely (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
O serviço de suttle bus do aeroporto ao hotel não foi realizado. Esperamos por mais de uma hora no aeroporto e apareceu ônibus algum. Tivemos que recorrer ao Uber
Marcelo
Marcelo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Superou as expectativas
Hotel com ótima localização, funcionários educados, quarto grande, ótimo banheiro, limpo e um café da manhã bom dentro dos padrões americano! Tinha pão, bolo, iorgutes, ovos, carne de hambúrguer, sucos! Ficaria lá novamente sem dúvidas!
DÉBORA
DÉBORA (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
One and done
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Sharniece
Sharniece (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
farideh
farideh (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
Broken AC & Overbooked. Potential Tornado Solution
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年11月7日
Terrible customer service
Chose this hotel 1) as a choice rewards member and 2) the shuttle services covered both the airport and Port Miami.
The airport shuttle dropped us off at the wrong hotel. Not terrible, but we did have to walk down to the other location. Check in at the correct site was a breeze.
On arrival to our room. AC was set at 45, room was 76. There were no instructions to indicate you were required to inserted your room key into a slot to activate the room "power". AC worked intermittently throughout the night. Was not always a comfortable temperature in the room.
With 3 travelers, we booked a room with 2 beds and the convertible sofa bed. Unfortunately, the sofa bed linens did not include a blanket. This is where the experience took a bit of an unfortunate turn. We called the front desk and requested a blanket. The clerk said she was too busy to help and they don't have any blankets. Thinking maybe being busy was a factor, I went to the front desk and waited until she was free before asking about the blanket situation. The clerk was beyond rude. Literally put her hands up on the air, with a not her problem attitude. Stating that blankets are locked up by housekeeping. On-site security even stated they do not have access to those areas. When I asked for a manager, I was told they were not available and there was nothing that could be done. I asked the clerk why the would expect someone who paid $200 for a room to sleep without basic bedding. But we were unable to resolve the situa
Rhianna
Rhianna (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月6日
Rebecca
Rebecca (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Kristy
Kristy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Perfect stay!
Amazing! Great breakfast! Everythjng was clean and the shuttle service to the airport was so nice!
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
super
super proche de l’aéroport navette chambre spacieuse et propre petit déjeuner copieux et bon. nous reviendrons
Isabelle
Isabelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Cheryl
Cheryl (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Marilyn
Marilyn (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
Desi
Desi (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
O quarto é confortável. O café da manhã poderia ter mais variedade. De salgado só tinha ovo e pão fatia.
Ana Melissa
Ana Melissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Very accommodating for late checkout and had good variety for the free breakfast. Very close to the airport
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Cómodo
Buen hotel, muy buena ubicación, limpio y muy cómodo. Sólo mencionar que el parqueo de autos es muy limitado y en la noche no conseguí estacionamiento adentro. Tuve que hacerlo en la calle. Por lo demás, buena elección.