Great Hotel with wonderfully helpful and keen staff. Will go back.
James
James (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Malka
Malka (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Great location
The staff are very helpful. Location fantastic. Rooms are clean
Rowena
Rowena (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Corrie
Corrie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Xin
Xin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Brilliant all around
Brilliant .. clean, comfortable, quiet and excellent staff, went above and beyond. Used spa for excellent massage too. Great location, amazing breakfast
Patricia Lynne
Patricia Lynne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Had a very good stay here. The room was fresh and clean. The staff were super, everyone we talked to was so polite and helpful. Breakfast area was clean and the food was good.
The hotel staffs were really nice and helpful. Upon arriving at the hotel. I was greeted by a female staff and she gave me a map with recommended places to visit. The hotel locates in the heart of the city and is right next to the walking street which was really busy and fun to walk at night. Breakfast was also a hit because of its variety of foods and local dishes. Overall, I was very satisfied with the hotel! I will come back again next time when I have a chance.
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Très bon hôtel en plein dans le vieux hanoi.
Le personnel est très attentionné et serviable.
Nous avons reçu tous les conseils nécessaires pour notre visite de la ville et avons été surclassés.
Filiz
Filiz (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
The staff are the best I have ever met. I have never met so many friendly people (especially Anna and Mint).
I had a client meeting but did not have a shirt. Within minutes they drove me to a shop, helped me selecting the shirt and drove me back.
The meeting was a full success.
I already stayed there the second time.
Thank you so much.
Lawinjeya
Lawinjeya (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Maxime
Maxime (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月3日
Omar
Omar (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
The employees here are a class act. They truly care about your experience. Yena, Anna, Đừng, Chloe, and Mint went above and beyond. They made sure we had the details of our journey figured out for the next part of our trip. Love! Love! We cannot wait to come back.
Thaivan
Thaivan (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
My stay at the Hanoi Boutique Hotel and Spa was wonderful. Staff were very attentive and helpful going above and beyond with each and every request. The rooms were clean and spacious and the breakfast was done very well for this price point better than more expensive hotels in the city. The hotel is in walking distance of major attractions and conveniently located near good local resteraunts and cafes. I re-emphasise again the staff make this hotel wonderful, I would definitely stay here again.
Amazing stay at the hotel. The rooms are nice and clean, and the staff very kind and helpful. Can definetly recommend.
Rosa Colerick
Rosa Colerick (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月1日
An oasis of calm & service in Hanoi’s Old Quarter
Initially I had only intended to stay in Hanoi Boutique Hotel & Spa for 7 nights but due to a complication with delayed luggage, I needed to extend an extra week. The entire staff, (reception, housekeeping, restaurant, etc) were very accommodating and caring and really made me feel like I was part of the extended family.
The excellent and varied breakfast was amazing and catered for all tastes and customs…and if they could make my favourite (like a style of eggs) they were genuinely happy to make it for me. A perfect start to a long day exploring the Old Quarter. (And completely unexpectedly, when I was too tired to come down to breakfast, the restaurant staff called the room to check everything was ok and even sent up a tray with a range of breakfast goodies! NEVER experienced THAT kind of service anywhere else.
The staff are young, energetic, helpful and are genuinely eager to help you (even with some really silly requests!) and have really gone that “extra mile” many times for me!