The stay is very comfortable. Very good hospitality right from check in to dinning to check out. The service is great.
manoj
manoj (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Wonderful 1 night stay while visiting Pelling. Beautiful views of kanchenjunga mountains. The staff were very friendly and very helpful. We made great memories and the dinner and breakfast was good. Thank you for a memorable stay.
Sowmya
Sowmya (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月3日
Hôtel avec une vue c’est tout
Chambre agréable, belle vue sur les Himalayas, beau jardin
Petit déjeuner et dîner médiocre pour une européenne qui ne mangent pas indien !
Service moyen
Elise
Elise (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月25日
Wrongfully Charged for Extra Person, Rude Service
Worst hotel and rudest customer service in 25 years
We were wrongfully charged for meals for an extra guest ! The hotel at Pelling said they couldn’t do anything abt it. So I called and emailed the Elgin main customer service at Kolkata couple of times. They were extremely rude, and hung up on me the first time, just after 3 minutes.
I called hotels.com requesting a refund of the extra charges. Hotels.com agreed with us but the Elgin (Ms. Sonali) denied us any refund.
I emailed the Elgin but they simply did not respond.
Don’t book this hotel - we got NO view of the Kanchenjunga. Many hotels in the area falsely claim to offer views of the Kanchenjuna.
Very nice experience. Perfect for family & leisure. Costly but it worths.
NARAYAN CHANDRA
Hotels.com 真實旅客評價
8/10 很好
2015年6月25日
Lovely landscape
A peaceful away from madness of city a quiet place close to nature
真實旅客
Expedia 真實旅客評價
8/10 很好
2014年6月2日
WODERFUL STAFF
THE VIEW OF THE HIMALAYAN PEAKS FROM THE HOTEL ROOMS AND GARDENS IS ABSOLUTELY BREATHTAKING. THE FOOD IS VERY GOOD AND THE HOUSEKEEPING AND RESTAURANT STAFF IS COURTEOUS AND WILLING. THE HOTEL CAN CONSIDER CHANGING THE WORN OUT MATS IN PUBLC SPACES AND KEEP A SMOKERS CORNER OUTSIDE THE MAIN ENTRANCE TO PRVENT SMOKERS FROM LITTERING THE SPACE.
SATYAKI
Hotels.com 真實旅客評價
8/10 很好
2013年12月21日
Phenomenal location and mountain views
Comfortable stay and Very good service.
Naresh Malhotra
Hotels.com 真實旅客評價
10/10 完美
2013年5月17日
Simply the best
The hotel & staff are simply the best. Mr. Rao, the Manager at the hotel was extremely caring - ensuring my ill-health was attended to and he literally nurtured me back to health! They even gave us a packed breakfast for early morning departure. The hotel is an experience worth the money. The food however could be improved - cuisine is mostly only North Indian food! Some good continental cuisine to match the ambience would make the stay perfect.
PB
Hotels.com 真實旅客評價
6/10 不錯
2013年4月21日
Good hotel - avg experience
Had a good experience with the hotel staff, especially Mr. Rao who was proactive in terms of hospitality (helping booking a cab, packing breakfast early morning)
The part I found not so good:
1. Room (including the bathroom) was very small
2. The food quality needs improvement
3. Well maintained but got a damp feeling overall
Hence, the average experience of my stay
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2012年11月30日
Different hotel at good price
It was a excellent hotel with extra ordinary view and surroundings. very peaceful and calm surrounding and good hotel for resting. we will give only 40(out of 100) for customer friendly reception.the food was good, problem with the gyser but sorted out next day, I do not know why these non ac hotels on the hill top do not have fans? geyser was provided. rooms were good and still love to stay again. No jet spray with w.c.
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2011年3月15日
OK Hotel, Cold Rooms
The views are great as long as it is not foggy/hazy. We had a few problems. When we arrived at the airport, the transportation we arranged through the hotel was not waiting for us. We ended up waiting for an hour trying to figure out where the driver was. Then we finally had to walk with all of our bags out to the parking lot in front of the airport. Poor communication by hotel management. The drive to the hotel was 5-6 hours on a windy single lane road. When we arrived, our queen/king was actually two beds pushed together because they have no larger beds. The room was cold every night, even with the small heater in the room. We asked for more blankets, but management said they do not provide them. The food at the buffet is often cold. I DO NOT RECOMMEND THIS HOTEL.