The property was located quite close to the Sendai train station, which is very convenient. The room cleanliness is satisfactory with some room for improvement. The staff are nice in general but may lack a bit of experience and professionalism. The onsen was surprisingly good - it was spacious and clean.
The hotel is located in a bit of an awkward corner spot for those that are carrying heavy luggage as there is no direct crossing on road to get there. There is an overhead bridge with steps at the intersection, so if you are carrying heavy luggage you need to walk further down to the next set of lights to cross the road.