4/10 一般
2025年1月5日
A hotel with great potential but not exploited
The hotel has an incredible location directly on the beach of Fanabe. Food is amazing with top chefs. However the heated pools are frozen with water at 18 degrees and unusable. The rooms are being renovated but with criteria of absolute poverty. The management of the hotel needs to be completely reviewed. We were stuck in the room because the door handle came off. It took them 20 minutes to "free us". No one who is there apologized for such a deplorable fact. The check in takes very long, more or less like at the post office... Very unpleasant because the hotel is potentially formidable. Iberostar in this case has really fallen to an unacceptable level: price-quality not convenient at all.
Pierpaolo
Pierpaolo (2 晚家庭旅程)
Hotels.com 真實旅客評價