Welcoming staff and mostly clean resort. Indoor pool and toilets could be a little more clean. Overall, enjoyed a nice and relaxing 6 day stay with my family of 4.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Alireza
Alireza (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Xmas break
This resort was absolutely incredible! From the smooth check-in service to the comfortable rooms and grand lobbies with its decor and glamour.
The food was good as expected with plenty of variety. There were a range of bars/restaurants to choose from which was also fantastic however we couldn't experience the Moroccan restaurant as they were based on reservation and there weren't enough for the nights we were there.
They have a shuttle service too to take you to medina and back which was very helpful and saved us a decent amount of ££.
The only few thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. Their wifi was also pretty bad in the rooms and bang on average in the lobby. Their toilets seemed outdated and the toiletries quality was pretty bad so worth improving upon. Lastly, they need more golf carts and drivers because we waited 1/2 hour to be taken to our room which was far away and also not easy for elderly to get back to reception as the golf carts wouldn't pick us up again.
Muhammad Mobin
Muhammad Mobin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
So good you don’t want to tell people about it!
Jonah
Jonah (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Good experience
It was for my dad,and he was happy!
The only thing is the distance between the reception and the target room can be long.
Najib
Najib (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Je conseille les yeux fermés
Très belle expérience… hôtel agréable propre avec des activités et des services à dispositions. Concernant la nourriture, pour ma part et celle de mon amie , nous avons adoré
SID
SID (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Trop de monde pour la capacité de l’hotel
Jerome
Jerome (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Bien mais j'attendais mieux
Bel hôtel et service correct, mais en général je m'attendais a mieux de la part d'un riu.
Déception sur les saveurs au niveau de la restauration, salle de restaurant trop bruyante, et on entend les autres clients et le personnel de ménage qui passent devant la chambre.
Un plus pour la navette gratuite pour aller en ville.
SAMUEL
SAMUEL (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Amazing stay
It was an amazing stay due to all the restaurants staff and cleaning staffs. They went above and beyond to make our stay comfortable. Sabah from the restaurant staff was really kind and hospitable. All the waiting staff were hard working and needs so much of appreciation. We were feeling safe and comfort all through our stay. Thank you so much.
Sujitha
Sujitha (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
francis
francis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Magedoline
Magedoline (6 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Terese
Terese (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Juste parfait!
Zarouk
Zarouk (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Not as good as advertised
Good for families without kids. A bit dirty, non existent kids entertainment, some people dont speak english, bad wifi. On the plus side good restaurant service, big nice room.
We ve been to Riu in Dubai. If the Dubai one is 4 stars then the one in Marocco is 3
7/10 for us
IOANNIS
IOANNIS (10 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Bon sejour
Tres bon sejour,un seul bemol,l’accueil tardif en arrivant tres moyen, personne pour nous enmener à la chambre, et sans la gentilesse de l’agent de sécurité, nous aurions tourner en rond pendant un moment.
Merci à la femme de chambre pour les jolies pliages de serviettes.
Gentilesse également des animateurs
Olivier
Olivier (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
agréable séjour
Hotel agréable avec de jolis espaces verts. Chambre spacieuse literie confortable. Les serviettes de bain sont usées je pense que l'hôtel peut faire un effort pour les changer.
nadia
nadia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Christelle
Christelle (8 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Tomas
Tomas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
fabien
fabien (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Brahim
Brahim (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月17日
morten
morten (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
yacine
yacine (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Room was good, staff were friendly, good facilities at hotel, landscaping was beautiful, food options were average, cocktails drinks at all bars were very poor, even the simplest of cocktails were done poorly