First thing upon arriving there were no luggage carts. Second was they said I did not have my desired room type available. I was traveling with an associate that I could not share a bed with. Who wants to deal with this when working three 15 hour days straight? He was stuck on a foldout couch. They overbooked and gave my confirmed room away. Complained and they refused to offer me a refund because there was availability. If there was availability how come my room was unavailable???
I stayed at Hyatt Places before and they have been modernized and comfortable.
If you want to stay in a dated hotel with an obnoxious tapping on the ceiling you could stay here. But, if you don’t want your tap water to smell like sulfur, towels to smell like maple syrup and have 1 washcloth for 2 people I would not stay here.
Food was left in the fridge available for the next person to enjoy.
Peter
Peter (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Tom
Tom (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
They will never refund your deposit
Once they know you are international they will never refund your deposit, I have been waiting for more than 12 days and never get it back. When I ask them about it they will tell you the issue with your bank. I check with the bank and they told there is nothing refunded, all hotels released the deposit in the same time at the check out except this hotel
yousef
yousef (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
The stay was amazing love the hotel but I was not too happy with being being charged for a canceled room with in minutes of the reservation one of my guys had already left because we were not sure if they had any rooms available hotels .com charged me for a cancelation
Griselle
Griselle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Great Value
Great Value.
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
Just okay. Convenient location. A bit shabby
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Thanksgiving Comfort
The front desk women were of the utmost help and courtesy. Also, the hotel was absolutely dog friendly, and we had an extremely clean and comfortable room. At last, a hotel with pillows that do not hurt one's neck. We will come again on our next visit to Fort Myers.
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Carolina
Carolina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Griselle
Griselle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Miguelangel
Miguelangel (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Jeff
Jeff (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Lakesha
Lakesha (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Not a Hyatt quality hotel
The Hotel is outdated and dirty. Not the quality of a Hyatt hotel.
Carpet is dirty , bathroom is dirty.
Carolina
Carolina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Hurricane relief
We evacuated for Hurricane Milton. This was a great place to go. Clean and just what we needed. The price was great, breakfast was very good, and they allowed dogs. It was very safe for hunkering down for the hurricane. We did not lose power and that was remarkable. The workout room was nice.
Judith
Judith (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Place was a dump !
Place was a dump and management (hotel and district manager) unresponsive and lack basic customer service skills.
Jeffrey
Jeffrey (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Janice
Janice (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月28日
ft myers stay
this hotel is not hyatt quality property .worn out , no amenities ,bar didnt have ice , half items on bar food menu where not available .
landscape maintenace non existent , trash in parking lot . ..
rooms where very large but not well kept and the not quality clean .