Still the best hotel in Nainital,even if their charges are the same as Switzerland,the rooms are in dire need of renovation, the meals and dining are top class
Hemant
Expedia 真實旅客評價
8/10 很好
2022年6月19日
Amrita
Amrita (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2022年6月6日
Awesome stay at Manu Maharani Nainital
Awesome property! Superb staff!
Prashant
Prashant (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年11月18日
They were very welcoming. I had a very memorable honeymoon.
Thank you hyatt team
Gaganpreet Singh
Gaganpreet Singh (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2021年8月21日
The rooms were not the picture shown on the booking. Particularly there were no patio's on any rooms. I wonder where they got the pics for the booking site (in this case Expedia).
Bathrooms had mold. Avoid this place.
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2021年2月26日
Nice place
It was good and comfortable
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2020年3月10日
Shoaib
Shoaib (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年11月11日
Room for improvement
To start with the positives the hotel is in a wonderful location overlooking the lake (with easy shuttle access to the centre of town) with exceptional food and a range of excellent spa treatments available.
The biggest downside from our experience, however, was actually the service. It was clear the staff were proud to be working at the hotel and clearly there was a reputation behind the hotel (at least in India domestically) of this being one of the best hotels. However, across our stay we felt staff had an almost entitled attitude of “we know we are a good hotel and we don’t need to prove this to anyone”. One example- We asked for help organising a taxi to the train station upon check out at the reception desk, who disinterestedly directed us to a corner travel desk (only after interrupting me 3 times with the location of the shuttle stop before finally hearing me out and what I actually needed) , who then proceeded to grudgingly agree to help (and charge 3x the market price for a taxi). When I questioned the pricing this was reduced to 2x and the remaining gap justified as “hotel services”. The entire situation highlights how disinterested the staff seemed at providing the service their brand aspires to. The worst part is that the management have clearly lost mechanisms for guest feedback - I never got even an offer of feedback form and when I replied “not great” to the question of how my stay was at check-out, there was not even a follow-up question to find out why
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2019年6月7日
WiFi’
Food and service was good however for wifi has an issue due to nainital having a WiFi issupp
Malika
Malika (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年4月14日
Good Quality Hotel but a Little Isolated
Good quality hotel with friendly staff and marvellous views of Nainital Lake. Standard of food is excellent although the variety is a bit restricted if you’re on a lengthy stay. Only downside is the limited communal areas and no cafe/bar. Also having to renew WiFi every 12 hours is a bit of a nuisance.
Trevor
Trevor (7 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年6月26日
Great hotel in Nainital
Highly recommended to stay in Nainital, Really great staff with great service
Navneet Singh
Navneet Singh (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年5月23日
here only one hotel for 5 star o it is monopoly
breakfast is good. staff always looking tips i have premier bed room but got downstair nesty smell from bathroom always comming food is very costly and buffet is really costly as food price
ssray
ssray (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年4月28日
Best view of the Lake
Location is excellent with good view
Neeraj
Hotels.com 真實旅客評價
10/10 完美
2018年4月18日
Beauty
Excellent location. Beautiful setting on the side of the lake.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2017年6月24日
Arjun
Arjun (2 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年5月30日
gulab
Hotels.com 真實旅客評價
10/10 完美
2017年4月7日
Excellent location.very close to nanital
We had a very good experience.hotel provides free pick n drop facility to the maal road. Food was excellent.they upgraded our room without any charge.the only draw back was they don't offer free sauna/steem Bath as other five stars offer.
Paramdeep
Expedia 真實旅客評價
10/10 完美
2016年11月30日
All Great
Great experience with such a great property They allow early check in around 9 Am and hotel staff was too good food was also very good i.e breakfast or Dinner differently will come again in the future.
Intech
Hotels.com 真實旅客評價
8/10 很好
2016年10月15日
Pleasant Stay
One of the good resorts in Naninital. Not over the top luxury but good enough place, with good views and spacious suites.
JLucky
Expedia 真實旅客評價
8/10 很好
2016年7月4日
Overall good experience. Staff are quite friendly and helpful.
真實旅客
Expedia 真實旅客評價
10/10 完美
2016年4月12日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2016年4月3日
Great Hospitality
Great service, Staff quickly realized that mom wouldn't be able to take the flight of stairs up and down and upgraded from Deluxe Category to the Suite Room that are accessible through lifts. We were very well looked after with regards to basic requirements like amenities/toiletries, help with cab for sightseeing and breakfast. Room service was great, keep up the good work. Breakfast was average, can do a better with the taste and spread especially the south indian (idli/dosa) stuff. Paranthas were good. Great hospitality overall.
Pratik
Hotels.com 真實旅客評價
6/10 不錯
2016年1月11日
Costliest but not worth
We went there on 8th Jan, room & lobby temp. Was maintained too warm that we were unable to feel freshness of Nainital climate....surprisingly even after spending more than 10K for 1 night, Hotel expect guests to pay for Bonfire if u ask for it...overall it's not worth...
ANIL
Hotels.com 真實旅客評價
10/10 完美
2015年11月22日
Fantastic
Stay was good but hotel should start serving masala tea in morning in room