I’m not sure where to start the mold in this place was ridiculous then the so called upgraded rooms you can’t stand up in at all I hit my head so many times on the ceiling it’s ridiculous but for me it was the water that was my biggest problem from the start the whole place smelt like sewage and mold but we had already checked in and could not get our anything back then the water in our room went out it was so frustrating but also the last straw this place needs to be shut down it’s nasty we had to book another property and they also refused any kind of refund I’m just warning anyone who’s looking at this place to definitely keep looking you will not be happy if you book this I’m not sure what to call it
Douglas
Douglas (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月14日
Isaiah
Isaiah (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Nice and friendly staff. Rooms are a bit small though.
Jesus
Jesus (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Klaudia
Klaudia (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月5日
Misorganized, dirty, mismanaged.
Gave me the wrong room even though I booked months in advance. Then no safe box. Then I left for a night leaving my stuff in my room which I kept and came back to my ENTIRE room and belongings being wet - had to go do laundry and buy some clothes. The walls were peeling, new mold growth, bathroom being wet, my clothes and bags being wet. They did not do anything to help and refused to refund. Avoid this place at all costs. The manager sucks and the hotel did not take responsibility for all this when neither of my 5 nights were good. I ended up leaving 2 days earlier but tried to leave even earlier but couldn't as I could not find a hotel at 1 am. I had to sleep in the lobby for a bit as my room was so wet and unlivable. Last day we were there, there was no running water either. ALSO GOT BED BUGS FROM HERE! DONT STAY HERE AT ALL!!!!
Arshia
Arshia (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Great new hotel
Klaudia
Klaudia (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Rodrigo
Rodrigo (9 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月7日
The size of the room is very very small,you do not have enough space to even make a decisions in there,cant open your suitcase,just enough space to put your feet.everything else was ok
Josanne
Josanne (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月3日
The staff is incredible and security is excellent. The room, their best room, is unbelievably cramped. The toilet is in the shower and there is nowhere, other than the small windowsill, to put your suitcase and its contents. This hotel is right off a main street in Getsemaní, which is very convenient. It also means that you will be listening to horns blaring, people shouting and club music 24-hours a day. After a sleepless night and banging our legs on the bed and heads on the sloped ceiling trying to get dressed, we forfeited the 4 other days we paid for the room and booked into another hotel.
Noelle
Noelle (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月3日
Quiet, cozy, helpful front desk.
Mark
Mark (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月21日
Our stay at this location was just wonderful, small but cozy room. The staff was just amazing, Valeria, Manuel and Stefany , always there 27/7 at the lobby available for anything we could need. They were very friendly and welcoming. The location is perfect. Close to the center and to the port where we needed to go for our islands trips . The accommodation is also clean and smells good. I would definitely recommend it.
Stephany
Stephany (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月8日
A great boutique hotel five minutes from some authentic bars and restaurants.
George
George (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年4月8日
Recommend
I really liked the people there, although we didn’t speak the same language they really tried to help. Location is great, away from the noise of the bars but only a 2 minute walk
Rooms are small, room 101 is really small. But the best airco!
Rene
Rene (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月5日
Excelente atención y amabilidad por parte del personal. Muy linda y colorida, nuestra estancia fue muy acogedora. Además, tiene una excelente ubicación.
Stephanie
Stephanie (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月29日
The staff are very accommodating and friendly.
ANTHONY MESINA
ANTHONY MESINA (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月25日
Loved the place . Great location lots of character
Staff was amazing
david
david (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月10日
Excellent customer service from this property. Atentive around the clock for anything we needed! Would definitely come back, as well as recommend to anyone heading to Cartagena.
Sara
Expedia 真實旅客評價
10/10 完美
2024年2月26日
Soggiorno a Cartagena
Il posto è molto carino silenzioso e vicino a quasi tutto, pieno di locali nelle prime vicinanze ma in una strada tranquilla e non di passaggio che permette di riposare senza sentire rumori esterni. Le camere sono molto piccole con finestre mini ma per quello che si sta in camera direi che possono andar bene. Il letto molto comodo e i cuscini impeccabili. Unica pecca che non c è un posto per appoggiare la borda/valigia che si porta e nemmeno un armadio. Lo staff è molto disponibile ed educato è a conduzione familiare e sono molto flessibili per ospitare amici/amiche in un paese difficile da questo punto di vista.il posto è nuovo quindi non ha ancora il servizio colazione ma ... arriverà....
massimiliano
massimiliano (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月19日
Fabulous, great host . Spotlessly clean
Everything about this hostel was great. Check in was very quick and efficient. The room and bathroom were super clean and the little terrace outside the room , a bonas . The location was perfect for us , being very close to a bus station , but also a very cheap Uber ride into the centre . A great stay , thank you .