We get that stuff happens but the hot tub/pool was out of order, the elevators broke…. Not what we were expecting. Bartender named Jose in the lobby was the highlight of our entire stay. Not happy with the visit other than him.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Excellent hotel.
Bob
Bob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Kelley
Kelley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Pauline
Pauline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Jules
Jules (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Moises
Moises (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月12日
For what we spent on this room, I was disappointed that we couldn't get room service. We called to find a menu and they said it was on the website but it wasn't. Called again and that person said we couldn't get room service because they were too busy. We went down to the restaurant and ordered 2 bacon cheese burgers and said to call when they were ready and we would come get them. We got the call and went to get them which were barely warm and one had bacon and one without. Also the tv went out. Do not plan on staying at a Hilton ever again.
Brenda
Brenda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Great visit!!!
Easy access off interstate and close to restaurants! Staff beyond helpful!!!
Gillian
Gillian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Good location and updated rooms
The hotel is in a good location. Everyone says that the San Marco neighborhood is the best in Jacksonville and it's convenient to take the Skywalk or water taxis over to the stadium. The room was nicely updated and pretty large. My only complaint was that there was never coffee in the morning in the lobby. You pay for breakfast, but there was complimentary coffee and it was always empty.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Left much to be desired.
Not so good. I didn’t realize I would be playing exterminator during my stay. Three cockroaches. And the remnants of another that was killed prior but left on the carpeting. No room service available. There’s a five bar across the street playing club music until 2am which you could literally feel in the room. I asked for parking to be comped to make up for the inconvenience and was ghosted. Front desk attendants were not professional nor welcoming. Sorry sack for a Hilton brand hotel. Will not be staying again.
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Michael A
Michael A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Fernandez
Fernandez (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Vanessa
Vanessa (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月3日
Kyle
Kyle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Javon
Javon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Francis
Francis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
charles
charles (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Sondrica
Sondrica (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Newly renovated rooms that were very nice, beds were comfortable and the pool was great. Hotel is very close to MOSH museum and the Riverwalk which is perfect for evening activities. We would definitely stay here again.
MENNO
MENNO (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月31日
Hotel was very clean and nice, but be aware that you have to pay $20 a day to park and breakfast that is very continental, is $14.95.