This is not a good place to stay for vacation. It’s a timeshare and they try to get you to buy one. The service at this establishment is awful! I called for room assistance every single day and no one answered the phone (not one single time for 4 days) I had to walk to the front desk to get clean towel, washcloth, etc. everyday because housekeeping did a poor job. Also this place has a bad ant problem. The kitchen area had a lot of them. Very disappointed considering the cost. Stay somewhere else!
Terrance
Terrance (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Idella
Idella (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Convenient location but thin walls
The location was very convenient and our room was clean with beautiful views but walls were thin. We could hear neighbor was snoring.
Ryo
Ryo (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
adriano
adriano (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
The Room smelled like cigarettes. Problem never taken care of
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Average
Our stay was average at this resort. Upon arrival, the lady at the desk was quite rude and not very friendly. Our room was missing the shampoo bottle and the bathroom wasn't as clean as I'd like, there also wasn't any extra amenities like a vanity kit. The most disappointing part was that we received multiple calls to the room and to my cell phone from the staff trying to get us to a free breakfast to sell their time shares. I had to tell them each time we were not interested, they called 5-6 times PER DAY. I would not got back to this resort due to that alone.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
We had amazing time. I love the stay and I will be back
Takeyria
Takeyria (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
Not for Professional Quiet Stays
Ok so the finishes in this hotel are super nice and clean as are the amenities, I just wasn't a fan of the room layouts and that all rooms are adjoining. I could hear everything the family next door was doing and saying.
I also wasn't happy when their vacation club team kept incessantly calling me and trying to get me to go to a sales pitch. I was on vacation and didnt want to be harassed.
I would stay at the Marriot Cypress villas instead of here. While its not as nice (finishes) or updated, you get way more for your money (a multiple room suite with kitchen for the same price). I actually ended up canceling my reservation and leaving halfway through my stay for a Marriot instead.
真實旅客
7 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
TERRACA
TERRACA (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Elbert
Elbert (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Thomas
Thomas (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Highly recommend.
Had a great time, really lovely hotel.
The location is ideal to be slightly out of all the madness but still only a short drive/lyft to anywhere.
The view from our apartment was gorgeous, overlooking several lakes, really pretty.
Only bad would be the mattress and pillows werent to our comfort at all, pillows are feathered so squash to nothing and the mattress was very firm.
Overall, an excellent stay and we would likely return.
M
M (12 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Rama
Rama (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月23日
The bed sheets were dirty, with blood marks
Alberto
Alberto (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Karthikeyan
Karthikeyan (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Great Stay
Very nice staff, comfortable and ample spaces, plenty of parking space, good pool, an very clean.
Adriana
Adriana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Jose da Costa
Jose da Costa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Consistently good
another great stay staff and property never disappoint.
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
stephen craig
stephen craig (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Esteban
Esteban (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
This place was definitely a good family resort location, but in our case, a little bit out of the way from the center and the airport. Otherwise, a fantastic resort specially for families