Beautiful clean place with two rooftop pools centrally located in Playa del Carmen. Breakfast was a disappointment for us with food allergies - no gluten-free or dairy-free Alternatives, which is surprising for a high quality hotel. Overall we had a nice stay
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
juan camilo
juan camilo (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
ESCROC
ESCROC
J'ai réservé une nuit sur internet 1h avant d'arriver.
A la réception le personnel d'accueil me disent qu'ils n'ont rien reçu. Je leur montre ma preuve de réservation avec mon passeport. Après m'avoir fait attendre 1h dans le hall à 22h. Le personnel ne m'a proposé AUCUNE solution, du coup j'ai dû payer une nuit pour pouvoir entrer. Il était tard, il y avait un concert de musique très fort dans le hall d'entrée, très difficile de communiquer avec le personnel. J' ai donc dû payer 2 nuits pour dormir 1 nuit.
La clim est trop forte, dans les chambres la ventilation est très bruyante tôt le matin.
Maxence
Maxence (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
very comfortable, modern and bright hotel in a convenient location with a well stocked grocery store and coffee shop on the ground floor
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
THALIA
THALIA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great location, great staff, great hotel overall! It’s our new favorite in Playa!
Melissa
Melissa (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Excelente!
Incrível! A equipe e a estrutura do hotel são excelentes! Localização top, próximo a quinta avenida. Estacionamento incluso e abaixo do hotel há um supermercado bem bom! Voltaria e recomendo!
Gabriela
Gabriela (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Pedro C
Pedro C (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Emilie
Emilie (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
Os funcionários deste hotel são maravilhosos principalmente as mulheres da recepção nota mil!
A academia o ar está quebrado e os aparelhos precisam ser melhor conservados e mais atualizados !
Os corredores do hotel em obra .
De 10 eu dou 8 !
GEFERSON
GEFERSON (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
ANTONIO
ANTONIO (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Jose
Jose (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
TANIA LUCIA
TANIA LUCIA (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Alma and Jesus were awesome. Friendly and efficient. Answered all my questions. Hotel is in a perfect location.
chern
chern (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
The staff here in particular have earned my loyalty plus some more. From Johanna at reception to the man who helped me with my bags (I didn't get his name, but it was 22 de sept, 2024 @ 4am) to Ángel, Alma, along with Leonardo and his security team. Marriott in general and especially Aloft PDC have earned a loyalty that I never thought I would have to a hotel chain. This hotel is full of absolutely incredible, kind and empathetic staff members. Los amoooo!
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
This is my go-to hotel in PDC. The rooms are comfortable, quiet, beds are great and staff is wonderful and accommodating.
Special thanks to Alma at reception for most recent stay, and to Angel and Jesus for my stay from a few weeks ago. Both went above and beyond for me.
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
The pool at the roof top is amazing in the morning. The free parking helped a lot too be aware if you would need to pay for parking. Be careful with the room service and breakfast. You can just walk down stair to the supermarket to an amazing breakfast for 10 dollars while at he hotel is almost 40 dollars for 2 people. I was told breakfast was free and it was not. Also the dollar exchange is really low compared to other places
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Nuevo, moderno, muy bien ubicado. Alberca en roof top excelente. Estacionamiento y wifi incluidos. Muy buen hotel
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
The hotel was great! Probably the best pool area for a hotel I've stayed in. Staff was friendly, great breakfast in the morning. There is a large supermarket downstairs of the hotel. The area is close to the beach and the shopping area of 5th ave. I would definitely stay again.
Sheena
Sheena (5 晚家庭旅程)
Travelocity 真實旅客評價
10/10 完美
2024年9月4日
New hotel, great rooftop pool. A block away from 5th avenue, great location. Walkable to ADO bus station. Large grocery store below hotel with fresh food options. Large spacious room. Lacked closet/drawer space. Would stay here again.
Delan
Delan (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
JOSE ALBERTO
JOSE ALBERTO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
My husband and I stayed here for a friends wedding nearby and while check in wasn’t until 3 pm, Alma at the front desk allowed up to check in sooner due to time constraints. She was professional and kind. We would definitely recommend.
Melanie Michelle
Melanie Michelle (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Muy a gusto
Me gusto mucho el diseño, la atención, la comodidad.
Lo único que no me gustó es la puerta del baño, tipo corredera que no termina de cerrar bien. Y tampoco me gustó que la salida de la ducha esté justo en la vista de la puerta de entrada. Si estoy saliendo de la ducha y mi esposa entra, cualquiera pasando por el pasillo me ve naked naked...