I have a great time! Nathaniel was a great concierge and offered great recommendations. He responded quickly to my concerns and fixed them in a timely manner. Thanks guys!
Gwladys
Gwladys (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Need better receptionist.
The white-haired gentleman at reception was very bad at his service. Terrible.
About the Cleaning Room it was amazing, perfect job.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月5日
When booking this stay, the amenities were worded as if breakfast was included. I called the hotel prior to arriving and was told it was included. When checking in the front desk clerk told me breakfast was included and served 7-11 am. To my surprise when my family got downstairs breakfast came at an additional fee. In the room itself there was a strange smell like mildew. Opened the window to air the room out still smelled. Called downstairs for additional towels never received them.
Alexis
Alexis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
3 days in Austin
The staff was excellent. Very friendly and helpful
dave
dave (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Review
The shower needed to be cleaned and some of the shower hardware should be replace but everything else was good!
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Mattress is very old and bumpy the cleaning personel didn’t even knock they just tried going in @ 10 am thank hod I had the knob on and they weren’t a le to go in.
Lorena
Lorena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
2 things Mattress is old and the top has bumpy things from being old. The cleaning personel didn’t even knock they just tried going in @ 10 am good thing is that I had the knob posted and they were not able to go in.
Lorena
Lorena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Excellent in all aspects
Rogelio
Rogelio (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Room was located on the first floor next to the pool and dining area. Wasn't bad very quiet. The shower leaked and made the entire floor wet. Bed was comfortable.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Bailey
Bailey (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Con cuatro noches pagadas, solo se hizo limpieza un día.
Ricardo
Ricardo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Alma
Alma (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月27日
I ordered and prepaid for a two room sweet a very special occasion and was never told they had any problems ever with other guests in their room . So upon checking in I’m told that room wasn’t available that was the only reason I went there I want a refund and that room comped a king size two room suite
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月24日
David
David (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
Danny
Danny (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
We enjoyed our stay at this location. There was only 1 elevator open & available out of 2. Housekeeping did not visit our room the 3-4 days we were there. Those were not deal breakers for us overall we would book again.
Jessica
Jessica (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Staff was extremely nice and helpful. Lots of stores/dining options nearby.
Viviana
Viviana (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
Clean, and fast check in. No complaints
Brendan
Brendan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Ben
Ben (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
It was my first time and everything was great, if everything stays the same the price and all i will make it my new go to hotel when im in Austin visiting my daughter at her school University of Texas at Austin. I was very pleased with everything and i am looking forward to coming back.