Bathroom amenities and water pressure were good.
Double bed was two singles pushed together.
Gardens were pleasant and the pool was inviting.
Staff, for the most part, we're friendly.
The buildings need a bit of tlc.
Jake
Jake (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2019年8月2日
Địa điểm thuận tiện . Nhưng điều hoà k hoạt động . Khách sạn đang sửa chữa rất ồn ào . Không thể nghỉ ngơi được
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
2/10 欠佳
2019年7月25日
Unpleasant
When we first arrived, we were very unsatisfied with the Villa room we had booked- it was in a run-down building next to the actual hotel. We were able to switch our room to a Sea-View room which was much better, but throughout our stay we had difficulties communicating with the hotel staff and front desk, who did not seem to speak English and understand a lot of the requests we had. Ordering room service was also a struggle because no one in the kitchen seemed to speak English either, and they frequently got our order wrong. We had multiple communication issues when changing rooms, ordering, and asking general questions to the staff. Overall we did not feel they had the intentions of catering to our needs throughout our stay.
Olivia
Olivia (5 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年6月23日
Service de qualité. Personnel souriant et agréable.
真實旅客
13 晚浪漫旅程
Hotels.com 真實旅客評價
10/10 完美
2019年4月18日
It was a restful, quiet stay at Villa 5.
Richard
Richard (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年4月12日
Good hotel
The perfect stay in Halong Bay
Jonas
Jonas (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019年4月3日
Relaxing tour around Halong Bay
KOK LEONG
KOK LEONG (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年3月27日
This property is clean and quiet. not close to restaurant or shopping. Good breakfast