Refused to give me a refund. Elevators not working
This place refused to refund me my money. They told me they couldn't refund me because the manager was never there. Their elevators were not working, we had someone with a wheelchair. They told me they couldn't refund because I had reserved through hotels.com. I called hotels.com and they also informed me that they could get ahold of any managers. Super bad management. I wouldn't trust. I had to reserved in another place and and was down. $150 for a one night stay. I am very upset.
Janett
Janett (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Talithia
Talithia (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Isabel
Isabel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
Buen hotel muy bien ubicado
Todo muy bien.
La chica de recepción de la mañana es muy atenta.
No así la de la tarde.
La bañera muy sucia
Fernando
Fernando (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月6日
Gabriela
Gabriela (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Everything was very good
Jose
Jose (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Juanita
Juanita (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月29日
Wenceslao
Wenceslao (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Yvonne
Yvonne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Nice
Great hotel They had me with the Dove products and free coffee
Anitria
Anitria (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月24日
needs renovation
LIZETTE
LIZETTE (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月14日
Older and worn room. Staff was excellent.
joseph
joseph (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月8日
The property was old, smelled of smoke and wet dog and was very humid and damp inside the rooms. The carpet was damp and sticky and the tub was rusted. This was thebworst hotel I wcer stayed in. The only pro was that the staff was kind and the window opened.
Sherna
Sherna (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月1日
The staff was friendly and helpful. The ability to use the washers and dryers for free was wonderful and a surprise bonus! The property is currently under renovations which will be great once completed. There is a foul smell in some areas. The first room we were given had a terrible stench. I am not one to complain and attempted to make it work. I even opened the windows to air it out, but it did not help. There were stains on the carpet and the room in general seemed to be one of the ones that needed renovations badly along with the smell of the entire 2nd floor. The second room on the third floor was much better! The pool area was okay, but my family and I couldn't fully enjoy. This hotel seems to be a property that is housing many male contract workers. Our first day there, we took the kids down to enjoy the pool after all the traveling we had done in the car. There were men there staring at us the entire time. As a woman and mother, I did not feel comfortable at all. Later we realized the men would all gather there to hang out after work daily. We did not return to the pool area the rest of our time there. I would not return to this location again.
Irene
Irene (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月17日
María
María (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月15日
They need to remodel horrible tub
Maria
Maria (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年6月7日
Arthur
Arthur (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月7日
It was ok. Place was not in the best condition .
Eva
Eva (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月6日
Jesús
Jesús (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月31日
Jorge
Jorge (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月31日
Perfect for work trip
Convenient and clean. No issues at all.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月29日
First thing, when I walked into the lobby to check in, the 2 ladies at the front did not acknowledge me. They both just looked up and stared at me. I was stunned by this reception. Then next thing is the smell. It smelled like mold and got worse as we got to rhe elevate and as we open the room door I was over it. I didn't enter the room.
Sandra
Sandra (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月27日
Shop worn
The staff is very friendly! But, this property needs some TLC. The first room the tv didn’t work. The second room the refrigerator didn’t work. The 3rd room was ok… although a little tired and worn out.
John
John (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月27日
The bathroom was horrible! From the handles of the drawers to the actual tub were all dirty and rusty. Even the lamp above the mirror was all rusty. There were no hairdryer and NO PHONE! In the room. Apparently they were “under renovations” and that’s why there were only 5 hairdryers in the whole hotel, and not all rooms had phones.
The furniture was dirty and there were cans in or room when we first arrived.
Worse part…our room door was open when we arrived!
Not staying in this hotel ever again!