Hotel is ok, but just ok. Location and price are good. The staff is subpar, don’t really engage with you, just doing a task at best. The rooms and property keeps getting worse and now they charge $4 a day for outside park yourself! Too bad a Hilton property is going down this road.
Luis
Luis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Roy
Roy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月22日
they took a while to check us in because there was no one at the reception. and the the mini fridge was not working properly. Everything else is excellent.
Gerardo
Gerardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月18日
Charged for parking
Charged for parking and charged extra for breakfast
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Teresa
Teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Ahmed
Ahmed (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Hillary
Hillary (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Clifford
Clifford (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Bridget
Bridget (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Good hotel but not like before.
Hotel is in a great location. However it has run down some and service from front desk isn’t what it used to be; not as friendly and attentive. Also noticed I was charged for self parking in an outdoor parking lot.
Luis
Luis (11 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
William
William (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Haley
Haley (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Srinibas
Srinibas (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
Big chain that nickels and dimes
I walked into the hotel after A long trip and was greeted by a gentleman At the desk who proceeded to tell me about all of the charges that I would be nickel and dimed for. Rather than accepting the fact that Hotels.com stated that there was free parking, he insisted that the four dollar charge per night was something that the Hilton had decided and did not “update the third-party about”. I was told that I should speak with the manager who never showed up that evening and did not come in until at least two days later.
After waiting two days, I still could not get in touch with the manager and spoke with a gentleman by phone from my room named Carlos, who also refused to take any action because he is not the manager. He could hear that I was getting upset and had the audacity to tell me to relax, and then proceeded to tell me that the charges for the parking were not on my bill in the first place.
Although it’s only four dollars per night, the principal is important because I was promised free parking and I did not deserve to be treated that way for a legitimate concern.
I also found it ridiculous that they charge you $100 for incidentals so they can play with your money while you are staying there in the event of damage.
Daniel
Daniel (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Gail
Gail (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月29日
The app was down. Could not check in without going to the counter
Holly
Holly (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
Only one small problem
This is a great property, I just don’t love the fact that online it indicates free parking when in fact there is a small charge. I asked them to waive it since I specifically checked to see if parking was free before I booked, they said they would do that but I have not yet seen the evidence. Everything else was very nice.