The best resort hotel I've even been in Japan. Perhaps it was during the X'mas holiday, there were additional arrangement by the hotels to give fun to customers such as X'mas eve lottery. Every customers especially kids enjoyed a lot. There were lots of free snakes and drinks inside the resort.
Four different style private onsens for free with prior booking. There is also bottles of coffee milk available outside the public onsen for free.
On the other hand, all the staffs were very nice and helpful, they are all highly appreciated. When you checked out, the hotel gave us a souvenir too. It's so surprising.
"Sierra Resort Hakuba" is excellent hotel!!
Quick replied my questions before I come to hotel and the answers they told me are clearly correct as I believed that they check very deeply before reply to me.
We stayed there two days and found all their staffs are very nice and helpful! They always keep smile on face and they are very patient in suggesting where we should go/don't go to sightseeing/dinner/play/visit etc...!!
The room is clean, big and comfortable!
Thier Onsen have 3 only but you can truly relax as that place is very quiet surroundings.
And we got their lovely gifts when we check in and check out!
This hotel is our first priority choice when our next trip at Hakuba!
We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!
Jayson
Jayson (4 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2024年3月12日
Great property, staff and experience
Tariq
Tariq (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月7日
Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.
Marcello
Marcello (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月7日
Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby
Norio
Norio (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月31日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年1月24日
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