10/10 完美
2024年12月8日
Comfortable but off putting staff
I enjoyed this beautiful hotel. The place was decorated beautifully for the holiday and the rooms were comfortable. However, many of the floors are closed due to renovations; including the second floor. There are stairs to take to the second floor that are not blocked off or noted they’re closed for renovations. My husband went to look around the second floor at the decorations and soon after was approached by a staff member who questioned whether or not he was a hotel guest in a rude manner. The staff member then proceeded to advise the second floor was closed despite no obvious signage suggesting this.
Overall, would stay here again for the comfort and luxury; not necessarily the service.
Ashley
Ashley (1 晚行程)
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