Overall we were happy with our Christmas stay at Basecamp Suites.
Location is wonderful. Honestly you'd have a hard time beating it. It's next to the IGA and only a few minutes to walk to the meeting points for nearly all major tour companies (the high school and the train station).
The hot tub was AMAZING and we were surprised to find that most nights we had it to ourselves. We definitely weren't expecting that kind of privacy on the week of Christmas.
There were a few downsides - the beds were comfortable but something about the mattress was really hot. It was nearly like it was retaining body heat? It got to the point where my son had to sleep with the windows open (in December!) to cool down.
They value privacy. We didn't really speak to anyone much during our visit. It's all remote check in, staff are there but are inside a separate glassed off room. It's not a bad thing necessarily but it definitely felt a little impersonal at times. When we did need assistance, staff were available pretty promptly by phone.
Probably the biggest downside is that it is compact to the point of cramped at times. No bench space for makeup or toiletries much. Nowhere to keep luggage. With a whole family in the two bedroom apartment we were definitely tripping over things a bit.
We had a great stay but there may be better options for the price. I'd still be open to staying elsewhere next time.
Belinda
Belinda (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Day in Banff
We had a family night out to Banff. Location was great. Unfortunately no parking but there is a Parkade quite literally attached to the building.
Out unit was great for our family, love the bedrooms and the beds were comfortable. It would definitely be a good set up for a longer stay. I think a really good clean/upkeep check is necessary; definitely mildewing smell and one of the bathrooms smelt like old water or something super stale. They also have a warning about a cleaning fee if you don’t clean prior to leaving. I understand turning over rooms in a timely fashion but that’s hotel’s responsibility not the guests.
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Limei
Limei (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Perfect Place to Explore Banff
Basecamp in Banff was an incredible place to stay while exploring Banff. We booked the two bedroom suite for my wife and, our baby and my mom. It’s close to everything downtown and was the perfect place for us. Can’t recommend it enough!
Jacob
Jacob (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Antonio
Antonio (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Cheyanne
Cheyanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Clean, quiet, perfect for families!
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Right in the middle of Banff. Everything I walking distance. Very clean and tidy, would stay again!
Konstantinos
Konstantinos (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Everything was near by as needed
Andy
Andy (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Fun Trip!
We had an awesome time at BaseCamp Suites! Room was perfect and as described, and the hot tub was amazing! Would stay again!
Daniel
Daniel (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Very caring, courteous and responsive staff. Excellent location. Felt like staying at home.
Ramesh
Ramesh (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
I chose Basecamp because I wanted self-catering and it looked central and yet just off the busy main street. Everything was perfect! I could walk everywhere including the rail station and a stop for the Roam transit bus to the lakes and the Banff gondola. The appartment was perfect with a spacious well-equipped kitchen, relaxing area and a view out of the window of the mountains - wonderful! The staff at reception were really friendly and helpful with advice on where to visit and how to get about on transport. The roof hot tub was an unexpected pleasure after a long cool hike. Thanks for a wonderful stay!
Anita
Anita (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月3日
Perfect location and loved the super friendly/helpful staff
Diane
Diane (5 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月2日
Two Bed Room Apartment with Kitchen
Close to all amenities. IGA and bottle shop next door, laundromat around the corner. Right in the centre of town and near public transport. Kitchen lacked cooking equipment eg utensils, condiments, alfoil, gladwrap etc.
Stephen
Stephen (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Great place heart of town warm & cozy. Parking is expensive. Clean comfortable beds.
Ruth
Ruth (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
Great location, very modern look!!
The only thing I didn’t like very much was the bed, a bit to soft for me. The rest was amazing!
Maria Paulina
Maria Paulina (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
The only negative thing we had was the parking issue. 30 per day to park was crazy.
Teresa
Teresa (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Great Stay
Very nice place to stay right downtown in Banff. So convenient. The staff was so nice and informative. Our only setback was the garage did not accommodate our SUV it was too tall for the low clearance, but we were able to find FREE parking about 2 blocks away in residential area.
Kelly
Kelly (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Kristen
Kristen (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Amazing place to stay, spacious apartment close to town. Parking at the mall was $30 per day (one entry) we made this work for us. Would definitely recommend and stay in the future.
Elisa
Elisa (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月20日
This is one of the few self catering properties in Banff and therefore you pay a high premium for it. It promised a lot but unfortunately we were disappointed with the reality.
The apartments are attached to a multi-storey car park - separated only by a narrow corridor that you walk along to get to your room. It feels as if you are staying in the car park. That said, there is no allocated parking for the apartments. You have to pay the hourly or daily rate to park.
The bedroom was absolutely tiny. We could barely walk around the bed because of the roof lie-in. There were hooks on the wall to hang up clothes - no wardrobe and no drawers to store clothes. Certainly no space to open or store a suitcase so everything had to be kept in the living area.
We planned to have friends over for dinner but the dining table was tiny - barely big enough for 2 to have breakfast on, plus having all our luggage, walking gear etc in the living area really wasn’t conducive to entertaining.
The apartment fittings and finishing looked ok from a distance but close up, the quality is clearly lacking.
The hot tub is on the roof of the multi-story car park with car parking spaces all around the tub.
There was red mould in the hem of the shower curtain.
The area around the street door was very dirty.
This property is way over-priced for what it is.