The hotel grounds are very beautiful, full of trails and a lovely pool and restaurant. The rooms were not good. The first room smelt like it had been flooded and the carpets had not been lifted, we requested a change of rooms. The second room was better, but very sparse. There was one chair and no side table, so the only place we could sit together was on the bed. It just felt very sterile. Also only one bed had a blanket and it was cold when we went. The restaurant was really good and the bar service was very good l.
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Great hotel
Great stay, other than some founa spending the night in the room with us (little mouse), under the mini- refrigerator, all was good.
Arnoldo
Arnoldo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Must stay in Monteverde
Hotel room was beautiful with a great view. Shuttle was there in seconds of calling to get anywhere on property. A couple minute walk to restaurants off property. Beds were amazing quality. All requests were taken care of promptly. Very great experience. Breakfast buffet had a great selection
Doris
Doris (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
Anupma
Anupma (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Not so happy!
The roof of our room started leaking at night and the water was dripping on our bed which woke us up in the middle of the night.
Vineet
Vineet (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Luis f
Luis f (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Carlos
Carlos (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
todo excelente
todo excelente
JUAN JOSE
JUAN JOSE (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
la vista es maravillosa, la comida en el restaurante muy buena, la atencion excelente, los guias del night tour tienen mucho conocimiento, las habitaciones espaciosas y muy limpias.El masage y la atencion del spa muy buenos.
Lo unico que le falta a esta propiedad es un jacuzzi en el area de la piscina.
Floralvis
Floralvis (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月18日
Mariana
Mariana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Grettel
Grettel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Carlos
Carlos (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月18日
La propiedad se localiza dentro de un bosque increíble, rodeado de naturaleza espectacular … por esta razón la he visitado varias veces, pero de esta última visita mejoraría estos aspectos :
Sería recomendable tener acceso al menos a un ventilador, cuando hace calor se siente muy poca ventilación dentro de las habitaciones.
Aunque existe un cargador dentro de las instalaciones que pueden utilizar los huéspedes con autos eléctricos la tarifa que cobran extra por hora es realmente exagerada.
Por otro lado durante el fin de semana en la habitación de al lado realizaron trabajos con taladro lo cual generaba un ruido excesivo. Se debería de coordinar en momentos que no estén ocupadas las habitaciones.
Carlos
Carlos (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Beautiful hotel. Great room for a family of 4. The breakfast buffet very good with many options. Friendly staff. The property has Pizotes which are cute animal fun to watch. I highly recommend this hotel for a pleasant stay in Monteverde.
Nice pool area but I only wished they had a Hot Tub.
Andreina
Andreina (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月22日
Nirang
Nirang (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Sophie
Sophie (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Staff was kind. Loved that there was a gym to exercise. Ziplines on the property.
Carissa
Carissa (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Excellent option
Purvi
Purvi (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月17日
Resort is very tired and has begun its descent into shabbiness. Our first room had a torn screen and a badly damaged carpet. They switched us to a smaller room of same type that at least had intact screen, but stained and pulled carpet. Gym was okay. No A/C. Loft of our room got very hot.
Andrew
Andrew (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月9日
Run Down, Poorly Maintained
The check-in was more about policy and procedure versus friendly welcome. But more importantly , the room was in desperate need of renovation and repair. The carpet was dirty and shredded, the doors were lopsided, the fixtures were broken, the windows didn’t have screen over them to prevent bugs from coming in, which is a big deal because the hotel doesn’t have air conditioning. The property and rooms were in extremely poor condition and needs a complete renovation!