Great hotel and staff who were very attentive
Room was great as well
Ronald
Ronald (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Hotels.com needs improvement
Fab hotel. Terrible Hotels.com experience. I wanted to extend my stay but hotels.com website said I couldn’t change my reservation that I’d forfeit what I paid. So I booked the extra day with Expedia.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Road trip
Excellent
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Jose
Jose (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Tracey
Tracey (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Geetha
Geetha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
The hotel features architecture characteristic of the South West yet is able to provide an unusually luxurious experience. Our room even featured an humidifier, very useful in this high elevation city. Housekeeping was attentive to the smallest of details. The staff was always friendly and helpful. Highly recommended.
Scott
Scott (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Great staff. Hotel treated us very well. Hotel bar and restaraunt service was very slow; seemed to be short on help for the two nights we stayed. But again, friendly, kind, and helpful staff!
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Kenneth
Kenneth (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月5日
Nice property. No pool or spa. Rooms are first rate. Showers could use a face lift- no rain shower etc. Some of the front desk staff probably shouldn’t be there. A couple never smiled and every issue was only met with “I’m so sorry”- then a brush off-never a solution. Overall, the staff was good and issues resolved when escalated to management.
Robert
Robert (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
Friendliest of staff, attentive to details. Great location, half a block from main square. Love Nespresso machine in room and cookies. Comfy bed and pillows. Superb gym (Technogym equipment plus free weights).
Paulina
Paulina (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
christopher
christopher (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月23日
Patrick
Patrick (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月16日
Best customer service ever
alfred
alfred (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月12日
So convenient. Great service! Lovely room
Luella
Luella (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月12日
The property was nice but the staff were terrible for $800 a night. Never have have spent this much money and receive so little in return. Please hire better staff and your outside patio furniture, really, that's the best you can do. Starbucks can beat that and that's not a compliment. Totally disappointed and would not recommend or be back. Terrible. I'm a world traveler but this is not the place you should go!
Conway
Conway (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Peter
Peter (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月29日
Excelente servicio súper atento y detallistas. Pero falta un concierge a quien hacerle consultas de lugares para visitar en los alrededores y que conozca bien horarios etc. Solo estaba el del front desk y no sabía nada, solo nos dio un mapa de la ciudad.
A las instalaciones no le puse 5 estrellas porque si falta una alberca por el clima tan caliente.
Ana Isabel
Ana Isabel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月12日
Amazing experience for our 10th anniversary. Above and beyond service from everyone we encountered.
Ryan
Ryan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月8日
Jeanne
Jeanne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月1日
Terrible service in every way. The service does not match the price.