Swimmingpools für Behinderte und Ältere ungeeignet
Zugang zum Pool nur über Leiter. Keine Treppen. Deshalb kaum Schwimmer im Becken.
Peter
Peter (14 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Hard seng og varmt
Dårlig seng, hard. AC virket veldig dårlig, varmt på rommet.
Vannkoker på rommet mangler.
Arve
Arve (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Stefan
Stefan (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Absolutely beautiful settings and the staff cannot do more for you! The only thing that I haven’t experienced before being all inclusive is that you have to use the same pool towel for the duration of your stay unless you pay €1 per towel per day to change it. Other than that highly recommend
Lucy
Lucy (10 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
Amazing hotel everything was perfect apart from the food options, wouldn’t recommend if you hate fish, aswell as breakfast isn’t the best variety it’s the same thing every day.
真實旅客
10 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Lovely maintained gardens around the hotel and scenery next to the beach in general - great sea views from the Privilege room. Nice dining (buffet) area outdoor and indoors (El Jable restaurant). The pools were great. Very happy with our stay (1 week).
Christophe
Christophe (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
The staff were friendly and the choice of food was outstanding. There were enough sun beds and five pools. The pool ranged from one suitable for toddlers up through one suitable for parents and slightly older children to two deeper pools suitable for more relaxed enjoyment. A beautiful beach was about 5 minutes walk away. Good entertainment also!
John
John (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月19日
Ottimo per famiglie
In generale esperienza positiva.
Lascia a desiderare il servizio bar piscina.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年7月15日
Property was good, some staff service not the best. Diversity training required as we were made to feel like we were at a place we were not needed😞
Patience
Patience (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Very nice, definitely recommend!
Shannon
Shannon (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月15日
Massimo
Massimo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月1日
Great hotel and would recommend
Hotel is really nice, the beds extremely comfortable. Plenty of options for breakfast, lunch a bit repetitive but still nice. Only negatives are the aircon in the room was not good at all and the sun loungers are uncomfortable as they are just metal with no cushion (unless you have upgraded to the privilege package)
Overall a great hotel for a great price.
Lisette
Lisette (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月26日
Faltan detalles por pulir .
El hotel tiene una entrada majestuosa. En el séptimo piso, donde me alojé estaban en obras, y empezaron desde temprano por la mañana con ruidos molestos; cosa que no se mencionó al hacer el check in. Eché en falta un par de botellitas de agua de cortesía , y al ir a buscar una al minibar , estaba vacío. Además había unas hormiguitas minúsculas, campando a sus anchas en una de las mesillas de noche . Busqué el nido pero no pude encontrarlo. Lo comenté con la señora de la limpieza y me dijo que había muchas , que son típicas de la zona. Seguramente sean inofensivas, pero creo que no es imagen para un hotel de 4 estrellas y deberían hacer algo para erradicarlas.El buffet de la cena, bastante variado y correcto. El personal en general muy amable y la cama muy cómoda.
Fernanda
Fernanda (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月24日
Méline
Méline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月10日
Helen
Helen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月27日
We treated ourselves to a night here while visiting my mum who lives more inland. I remembered how kind and friendly the staff were the previous year when we had a day pass, and they were kind again this year.
Our standard room was gorgeous with a huge balcony that the older kids loved.
Beautiful grounds, but only one warmer pool..nice chilled out vibe. Felt classy and no queuing for anything, food and drinks of good standard.
Nicola
Nicola (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月16日
Michael
Michael (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月9日
Disappointing
My friend and I went to Tenerife for his birthday. I booked a 'family room' and requested in advance that there should be 2 beds. We were disappointed to find only one double bed and a sofabed. We paid around 850 euros for 3 nights, which had to be paid at check-in before we saw the room. We requested that the hotel add a second bed on the first day, but nothing happened. We asked again on the second day and were told something would be done. We were under the impression a single bed would be added. We were disappointed again to find they had only made up the sofabed. For what we paid, this was a very poor level of service.
The room we were allocated was not very nice. It had zero view, blocked by overgrown vegetation. The room was in need of modernisation. For example, electric sockets were old and loose and there were no USB points.
The food was very average and not up to the standards of other H10s I've visited in the past.
I would not recommend this hotel, there are others that are far better and that take customer service seriously.
Colin
Colin (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年11月18日
Beate
Beate (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月13日
Jay McLellan
Jay McLellan (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月25日
La comida muy variada y rica, el trato excelente, para personas con niños es fantástico y para mayores, con actuaciones en directo.
Consolación
Consolación (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年7月23日
真實旅客
6 晚行程
Expedia 真實旅客評價
2/10 欠佳
2023年7月19日
Unglaublich riesig , zu viele Zimmer , schreckliches Buffet , ganz schlimme
Platzreservierungen mit den Handtüchern, man hat keine Chance auf Sonnenliegen
Philipp
Philipp (5 晚行程)
Ebookers 真實旅客評價
10/10 完美
2023年6月28日
El hotel perfecto, lo único que al llegar como que no encontraban nuestra reserva y tuvimos que esperar un poco
Consolacion
Consolacion (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年6月14日
A fast and good check in and out. The quality of dinner is somewhat deficient and needs improvement.