This hotel was in poor condition. There was black mold around the air vents and metal from the balcony that was actively falling into the patio chair during our stay. We called Hotels to report the condition and they stated that they could not relocate us, but would work on getting us compensation after our stay due to the hazardous conditions of the property. There has not been any communication from hotels or the property on any form of a refund. We had two small children with us and the property had several broken areas that were not properly marked off. This is the first property that I ever stayed at that made us sign a contract stating that we would not sure them for by injury while on the property. After checking in we found out why. Very dissatisfied with the sty and the way that hotels has handled this complaint.
Rebecca
Rebecca (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Has issues but still good
The gate at the pool slams really loud at all hours. A/C vents had mold below them. Nice location though.
Christopher
Christopher (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Comfortable, Pet friendly, 5 day stay
We did the 3 bedroom apartment for our stay which came equipped with everything we needed. Beds were comfortable, view was amazing. Kitchen had all dishes and cook wear you could need. Was pet friendly which was great for us because we were traveling with a dog. Staff was friendly. The only complaint was the trash at the end of the hall the first few nights was overflowing and smelled horrible. Other than that we enjoyed our stay!
Juan
Juan (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Great time spent just outside looks a little out dated
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 7 日
Wouldn’t do again. First they gave me a rundown room that wasn’t what I reserved.
So after clarification I got the room I originally wanted
Craig
Craig (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Cherie
Cherie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 31 日
Next time
Our room was not an oceanfront room at all. You cannot see through the sand dunes. Also had to deal with the music from the Drunken Parrot during our stay.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
2.5/3 stars.
Place was pretty decent but our room lacked cleaning in certain places. I won’t stay here again due to the room being dirty in certain areas. The pull out bed for my kids had stains on them. Never experienced that staying in north Myrtle. The pool area was a plus.
Tramaine
Tramaine (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 22 日
Catherine
Catherine (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Sheena
Sheena (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Peppertree Ocean Club
The rooms were fairly clean and bug free!! Rooms and property are in need of updating however. It was hard to find outlets to charge devices. The phone in the room didn't work. There's definitely some repairs needed with the kitchen however the kitchen and bathroom were well stocked. The matress was ok comfortable but definitely time to be replaced. Theres no alarm clock or any clocks in the room. The elevator was scetchy as sometimes the doors would close but never move. The exterior of the building needs to be power-washed and re-painted and windows need to be updated. We had an ocean view but due to condensation inside the windowpains so it obscured our view.
Very easy on-property access to the beach and the shower and hose stations were perfect when you came back. There's an on-property bar at the pool that has food as well. Only open until 8pm though. Pools and hottubs were clean and there was plenty of seating with shade umbrellas.
Staff were super friendly and very helpful! Free to use pool/beach towels that you can get on the second floor during the day.
The sign outside the property currently says Peppertree Ocean Club.
Leslie
Leslie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 12 日
Don't bother paying for late check out
Got a text to check in online with the option to pay extra for late check out. When we got to the property, they said they don't get online info and didn't know anything about late check out. Thought I got that straight until the day we left. Twice someone tried to come in the room without knocking, even though he saw us go into the room.
The property is old and in need of repairs. Also, could definitely be cleaner.
Our room was on the second floor near the elevator/stairs the gate to the pool and beach was right under our window and made a loud clang every time someone went through (pretty late into the night).
John
John (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 2 日
The hotel is dated, but that wasn't the issue. The bathroom was nasty with hair in the tub from the previous guest. It was hot in the main bedroom all the time. You couldn't turn the AC lower than 70. The water had to run along time before it got warm/hot. The elevators haven't been sweep - ever.
The pool was nice. Sound proofing was good.
ANGIE
ANGIE (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Angela
Angela (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Lena
Lena (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 21 日
Needed a good mop
Floor was sticky inside and on the patio.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 20 日
The hotel room it's self was pretty nice. Outside the hotel room was not so good. The trash receptacles were located next to the elevators and you smelt it whenever you took the elevator. The towel service never had towels in the morning you always had to wait till later in the day. Two of the four adult hot tubs were broken. The swimming pools were pretty good. Workers and guests were often smoking near the hotel rooms made for an unpleasant experienced traveling to and fro. The beach area was nice and the hotel was located close to other activities. If you're planning on visiting the beach and can deal what's the exterior being not the greatest it's a ok hotel
Rex
Rex (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 20 日
Check in was simple and easy. The rooms are small as are the restrooms. Plenty of space to stay for a week as a small family of 3. Decently clean, could have been better. Overall a good value for the money.
Lewis
Lewis (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Great stay for the family
Howard
Howard (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Nice weekend overall
The pool and such were clean. Our room was "cleaned" however nightstand was covered in dust, stove had cobwebs. Our tub had two cracks in it and would move if you stepped by it and you had to in order to take shower.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 12 日
Location outstanding
Location is Outstanding. Right on the beach. The room we checked into had windows leaking when it rained, so we contacted maintenance. They did move us to another room on the second day and the rest of our stay was great. The rooms were clean but dated. Needs to be updated.