4/10 一般
2024年12月24日
Terrible Valet Service
The room was very nice. But the terrible valet service ruined the whole stay. We called ahead to get our car and it took over 1/2 hour after our requested time. They also gave us the wrong key fob. They went into our car and brought out a bage to give to someone else. If i hadn't noticed my bag being carried around, I don't know if i would have ever got it back. We ere told that they had to wait to move over cars before they could get to ours. When I complained to the valet person, i was told they weren't doing these things on purpose and they had over 500 cars to deal with. No appology. The worst valet experience we've ever had.
Melissa
Melissa (2 晚行程)
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