Tamaño de hotel perfecto, todas las amenidades de un resort de gran tamaño y las comodidades de uno pequeño. Buenos restaurantes, buenos shows, buenos bares y muchas opciones de albercas. Muy recomendable para ir en pareja.
Cesar
Cesar (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Uno de mis nuevos favoritos en Riviera Maya
Una fantástica experiencia de lujo, comodidad, alta gastronomía en los mejores restaurantes con la mejor y más detallada atención y calidad en el servicio!
Muchas gracias Diana, Alejandro, Benita, Paola y en general a todos en el equipo de Secrets que siempre con una sonrisa se ocupan de hacer tu momento muy especial!!
Francisco
Francisco (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
El hotel esta bien, pero no es agradable tener que esperar 45 min para ppder entrar a alguno de los restaurantes y menos que ae tarden en servir bebidas. Algo malo pasa con esto.
Gustavo Adolfo
Gustavo Adolfo (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月9日
John
John (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Jaime Israel
Jaime Israel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Beautiful resort would definitely return all the staff are wonderful
Liza
Liza (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
The room is amazing. Spacious clean, and updated. We love the modern architecture and decorative style! Builds maps can be a bit confusing but should be able to get familiar pretty soon.
Not a lot of people, not crowded. Which we LOVED! gives much more sense of privacy and peacefulness.
Restaurants are very good. Dinners were amazing! Would be possible wait time for popular restaurants. Only wish if there were more lunch options( we loved Seasoul especially). Room service menu is somewhat basic. But I love the secret box they have in the room.
They have a lot of pools and some more private tubs. Many swim up bars. There beach/ocean might not be the best views. Not as clear and blue. But we loved their pool options so it wasn’t a big issue for us. Many entertainment activities
WiFi could definitely be better, as you will often get weak signals/disconnected.
Service overall is great, everyone was welcoming and helpful. There are always people by the pool area to help with any needs. Did notice towards end of the day the beach towels might not get restocked.
Just had some an incident where one of the guy working at pool side was trying to take our chair for some other guests and stated we can either be in the pool or on the chair not both. And took our drinks and stuff away as we are telling him to find some other chair for the other guests. Other than this one incident we had a great time.
Kelly Chenyi
Kelly Chenyi (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Book at least 6 days… 5 was not enough. This place is amazing for a romantic get away.
Daniel Hoyos
Daniel Hoyos (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Great experience! I would love to revisit this resort for my next year’s vacation!
KYUNGTAEK
KYUNGTAEK (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Best scenary.
Alex
Alex (6 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月29日
Muriel Hokun
Muriel Hokun (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Gran lugar, todo nuevo bien cuidado, muy buena comida .. poca disponibilidad de camastros es lo único
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
Es un hotel tranquilo, con muchos lugares para relajarse. Estético y elegante, con mucha vegetación
Rony Amir
Rony Amir (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
Can not say enough good things about this resort!!!!! The preferred club is definitely worth it for the Observatory and rooftop pool alone, plus Hugo at the Observatory was the kindest and most attentive ever! The luxury at this resort was unmatched and I will definitely be coming back!
alessandra
alessandra (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Incredible property with all the amenities. Top of the line experience, great food options, super clean property. So many different pools and cenotes. Incredibly beautiful views.
Alain D
Alain D (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Espectacular, el mejor lugar a para vacacionar en pareja
Eduardo david
Eduardo david (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Paola
Paola (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
MA DE LOS ANGELES
MA DE LOS ANGELES (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Great resort , great staff , great food , i wouldn't upgrade to preferred status staff n food are not to par in the roof top access area ,as the working staff in the restaurants , pool area , and housekeeping .
mike
mike (6 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月24日
Curtis
Curtis (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Everything was great staff, location, food, drinks, the suite was perfect. First adults only resort that we go to that it’s literally just adults no kids.
Amalia
Amalia (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
The customer service at this property is excellent.
Jun
Jun (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
The attention and the staff were amazing ! This place is magical . Only down side is Pool water was extremely hot at all times in all pools . And no ac in certain places
Ninibeth
Ninibeth (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月21日
From being there once before, it was a lot better a few years ago than today in overall service. Most likely will not go back.