Terrible !!! Called hotel prior to booking to ask about airport shuttle ( said they pick up and drop off starting at 4 am) called 4 different numbers and waited on hold for nearly an hour - shuttle never showed up - had to call a Lyft; arrived at hotel and they literally did not care at all about the poor service; told them we would like airport shuttle at 430 and then told us that the shuttle doesn't start till 5 AM when I had spoke with someone prior to making the reservation the day before that stated the shuttle start at 4 AM. We were not able to get the shuttle until 5 AM. We met another guest who is also waiting for a shuttle who had a horrible experience. I will never stay at the Wyndham ever again.
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
Slow start but good stay
The check in process was slow due to only one attendant at Front Desk and what seemed a very complicated family asking many many questions regarding prices and potential perks.
Alfonso
Alfonso (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Amazing
Amazing
Errol
Errol (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
errol
errol (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Vanessa
Vanessa (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Soraida
Soraida (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Juliana
Juliana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Nida
Nida (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Hunter
Hunter (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
Confirm shuttle
We chose this location because it offered shuttles to and ftom the airport. I called to confirm that information as well before booking. When we checked in we were told that the shuttles were full for the morning...
Karl
Karl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Jairo
Jairo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Had a pleasant stay and room was very clean & welcoming